Questions & Answers

Q: QuestionCan I control this TV with my voice?

• A:Answer Yes, this TV is voice controlled.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has four HDMI inputs in total.

Q: QuestionDoes this TV support screen mirroring?

• A:Answer Yes, this TV supports screen mirroring.

Q: QuestionDoes this TV have a headphone jack?

• A:Answer Yes, this TV has a headphone jack.

Q: QuestionIs the remote control for this TV backlit?

• A:Answer Yes, the remote control is backlit.

Q: QuestionWhat kind of sound technology does this TV use?

• A:Answer This TV supports Dolby Atmos surround sound.

Q: QuestionWhere can I download TCL QM9K manuals?

Asked 2 months ago by Richard.

• A:Answer You can go to us.tcl.com/products/tcl-85-qm9k-series-qd-mini-led-qled-4k-uhd-smart-tv-with-google-tv-85qm9k and find the Quick Start Guide and User Manual under the "Downloads" section. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionI don't seem to be able to use the EARC volume control back to my AVR Denon S970H. There is no sound going out to the AVR and it show Z100 speakers in the settings. I do not have Z100 or any other wireless speakers yet I can not remove that from the Se

Asked 3 months ago by Boonedocks.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionWhat is the VESA wall mount pattern for this model?

Asked 4 months ago by Justin.

• A:Answer This 85 inch TCL TV is compatible with most wall mounts that support a 600mm x 500mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionI've been to 3 of the biggest Best Buys in Charlotte NC, but none had it available to view. Additionally, I was told that in many cases they do not display or even carry higher end tvs "in the brick and mortar stores". Where can i see it up and running?

Asked 6 months ago by StandsTALL.

• A:Answer For inquiries concerning in store displays, you would want to contact a specific Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionIs the stand adjustable? If you have a soundbar, Sonos Arc for example, could the stand be set higher?

Asked 6 months ago by Jeff.

• A:Answer The height of the stand should indeed be adjustable. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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