Questions & Answers

Q: QuestionIs the Theragun Relief FSA eligible?

• A:Answer Yes, the Theragun Relief is registered with the FDA and is an HSA/FSA eligible purchase.

Q: QuestionWhat is the amplitude of the Theragun Relief?

• A:Answer The Theragun Relief has a 10mm amplitude, designed for a comfortable and effective massage experience.

Q: QuestionHow much does the Theragun Relief weigh?

• A:Answer The Theragun Relief weighs 1.37 pounds.

Q: QuestionHow is the Theragun Relief powered?

• A:Answer The Theragun Relief is powered by a rechargeable lithium-ion polymer battery.

Q: QuestionDoes this device have an auto shut-off feature?

• A:Answer No, the Theragun Relief does not have an auto shut-off feature.

Q: QuestionI am going to have complete shoulder replacement in December. Would this be good to use on my shoulder after Physical Therapy.

Asked 2 years ago by Mable.

• A:Answer Shoulders are tricky. Although I've not had mine replaced, I have had two rotator cuff & one bicep tendon repair done.. Depending on your activity level once you're discharged from PT, I would think you would be fine to use it. However, be certain to check w/ your doctor and physical therapist, to be certain you have no restrictions.

  Answered 2 years ago by TMonkVerified Purchase

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Q: QuestionJust purchased a theragun. Purchased a usb-c charger. The green light on the back of the unit fades on an off and has done so for 6 hours. The unit will not operate. How long does it take to charge the unit?

Asked 1 year ago by Hawk.

• A:Answer Sounds like a faulty connection. I would try to get it replaced while it’s under warranty. Mine charges pretty fast. I’ve had no problems with mine.

  Answered 1 year ago by AndreaHVerified Purchase

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Q: QuestionHow soft/spongy are each of the heads that come with this massager?

Asked 1 year ago by prof2000.

• A:Answer The 3 heads that come with have varying degrees of firmness. The smaller “thumb” head is pretty firm. The largest head is more squishy but still a little firm. The middle head is somewhere in between.

  Answered 1 year ago by AndreaHVerified Purchase

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Q: QuestionDoes the theragun relief come with a carry or protective case like the mini does?

Asked 1 year ago by Ksommer.

• A:Answer No. There isn’t anything like that. I imagine the mini would be more convenient for travel.

  Answered 1 year ago by AndreaHVerified Purchase

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Q: Questiondoes it charge with 220 volts as well?

Asked 2 years ago by Punit.

• A:Answer It charges with a USB-C to USB-C cable. You can connect to a USB-C charger as long as the charger is rated for 220 volts input (many are).

  Answered 1 year ago by Consumer

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Q: QuestionHow long does the battery last?

Asked 11 months ago by Eva22.

• A:Answer It depends. If you constantly use it, I want to say it’ll start on green for about 30 minuets, then go to blue for about an hour, I’ve rarely kept it on orange and never seen anything past that color.

  Answered 3 weeks ago by TreSVerified Purchase

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Q: QuestionCan people with pacemakers use this product?

Asked 1 year ago by Organized.

• A:Answer Yes, just do not use it in the pectoral region (the chest area immediately over the heart.) You may want to consult your doctor if you have any concerns.

  Answered 3 months ago by DaniTheMadMakerQueenVerified Purchase

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Q: QuestionWhat is the stall force for this massage gun?

Asked 1 year ago by prof2000.

• A:Answer High

  Answered 1 year ago by user570993

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Q: QuestionWas excited about my purchase but when I opened it, there's no AC adapter to charge it. It doesn't seem to come with it? It comes with a cord (connecting the unit with the AC adapter). Why would it be sold without an adapter? No mention it's exclusion

Asked 2 years ago by Unhappycustomer.

• A:Answer I have a few massage guns and none of them come with the ac adapter. The cable will connect to the same charging block you use for your phone.

  Answered 1 year ago by CLWho22

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