Questions & Answers

Q: QuestionWhat is the purpose of the Color Thin-Film Transistor Display, and how does it improve user experience?

• A:Answer The Color Thin-Film Transistor (TFT) display serves as a vibrant, full-color touchscreen interface on the range. It allows users to easily adjust settings and control various functions of the appliance, enhancing the overall user experience by providing a user-friendly and intuitive way to interact with the range.

Q: QuestionHow does the Pedestal Star Burner contribute to faster boiling and improved searing?

• A:Answer The patented Pedestal Star Burner delivers 22,000 BTU of cooking power, which is more powerful than traditional round burners. It also has 56% longer Star Burners compared to round burners, allowing for more flame ports and a superior flame spread. This results in faster and more even heating, leading to faster boiling and improved searing capabilities.

Q: QuestionWhat is the ThermaFresh system, and how does it help with humidity and temperature control in the drawers?

• A:Answer The ThermaFresh system in Thermador's ProGrand range provides independent climate control for the drawers. It uses advanced cooling technology to manage humidity and temperature, ensuring optimal conditions for food storage. Stainless steel ThermaFresh mats included with each drawer facilitate easy cleaning.

Q: QuestionWhat are the ThermaFresh mats included with the range, and how do they aid in cleaning?

• A:Answer The ThermaFresh mats are made of stainless steel and are included with each drawer of the range. They aid in cleaning by making it easier to remove grease and debris from the drawers.

Q: QuestionHow spacious is the oven, and can it accommodate professional-grade catering trays?

• A:Answer The oven boasts a large capacity of 5.7 cubic feet, providing ample space for cooking. It can easily accommodate professional-grade catering trays, making it suitable for preparing large meals or catering events. The three full- access telescopic racks glide smoothly, allowing for safe and easy access to the food while supporting heavy dishes.

Q: QuestionWhat is True Convection, and how does it ensure even baking results without flavor transfer?

• A:Answer True Convection is a cooking mode that uses a third heating element behind the oven's back wall and a convection fan to circulate hot air throughout the oven cavity. This ensures even baking results by eliminating hot and cold spots and preventing flavor transfer between different dishes cooked simultaneously on multiple racks.

Q: QuestionWhat is the benefit of having Three Full Access Telescopic Racks, and how do they enhance safety and usability?

• A:Answer The Three Full Access Telescopic Racks in the Thermador ProGrand range glide smoothly on ball bearings, allowing for safe and easy access to dishes, even heavy ones. These racks extend fully, reducing the risk of spills and burns while providing a stable platform for cookware. Additionally, the racks' smooth gliding motion enhances usability by making it effortless to place and remove dishes from the oven.

Q: QuestionHow does the QuickClean Base simplify the cleaning process, and what are its key features?

• A:Answer The QuickClean Base simplifies the cleaning process by featuring a raised, patented Pedestal Star Burner and a porcelain maintop that are designed for seamless integration and easy cleanup. Its key features include a vibrant, full- color touchscreen display for adjusting settings and 4 ExtraLow Select Burners with 5 precise settings for simmering or melting without burning.

Q: QuestionWhat are the features and benefits of the Non-Stick Griddle, and how does it ensure consistent heating?

• A:Answer The 12-inch non-stick griddle is made of corrosion-resistant cast aluminum with an easy-clean coated surface. It is thermostatically controlled to deliver consistent and even heating across the entire surface, ensuring uniform cooking results. The griddle plate is dishwasher safe, but hand washing is recommended to preserve its non-stick properties.

Q: QuestionWhat is the purpose of the SoftClose Hinges, and how do they contribute to smooth door operation?

• A:Answer The SoftClose Hinges in the Thermador ProGrand Range are hydraulic hinges that prevent the oven doors from slamming shut. They ensure a smooth and controlled closing motion, enhancing the overall user experience and safety in the kitchen.

Q: QuestionWhat makes the ExtraLow Select Burners unique, and how do they enhance cooking precision?

• A:Answer The ExtraLow Select Burners feature precise temperature control by cycling the flame on and off. This unique design allows for simmering and melting delicate foods without burning or scorching. The burners offer five precise settings within the ExtraLow range, enabling users to adjust the heat to suit different cooking techniques and recipes.

Q: QuestionHow do the Star Burners compare to traditional round burners, and what impact does this have on cooking performance?

• A:Answer Star Burners are 56% longer than traditional round burners of the same size, allowing for more flame ports. This design provides a superior flame spread and reduces cold spots, resulting in faster and more even heating for improved cooking performance.

Q: QuestionWhat is the advantage of the Superfast 2-Hour Self-Clean feature, and how does it ensure thorough cleaning?

• A:Answer The Superfast 2-Hour Self-Clean feature in Thermador's ProGrand range ensures a quick and efficient cleaning process. By reaching a high temperature of approximately 850°F (454°C), it effectively burns off food soil and grease from the interior walls and rack supports, leaving them clean and sanitized. This high-temperature self-cleaning cycle is completed within two hours, providing a thorough cleaning without the need for harsh chemicals or manual scrubbing.

Q: QuestionWhat is the temperature range of the oven?

Asked 4 months ago by Oiseau.

• A:Answer Hello Oiseau, thank you for your interest in the PRD364WDGU. The temperature range for this unit is 100 °F - 550 °F.

  Answered 4 months ago by Thermador Team

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