Questions & Answers

Q: QuestionWhich graphics card does this desktop come with?

• A:Answer It has an NVIDIA GeForce RTX 5080 graphics card with 16GB of GDDR7 memory.

Q: QuestionHow much RAM does the LCGS View 9580S-380XL have?

• A:Answer The LCGS View 9580S-380XL gaming desktop has 32GB of DDR5 RAM.

Q: QuestionDoes this desktop include a keyboard and mouse?

• A:Answer No, a keyboard and mouse are not included.

Q: QuestionWhat operating system does the desktop run?

• A:Answer It comes with Windows 11 Home.

Q: QuestionWhat type of storage does this gaming desktop use?

• A:Answer This gaming desktop uses a 2TB M.2 NVMe SSD.

Q: QuestionWhat processor is used in the Thermaltake gaming desktop?

• A:Answer It uses an AMD Ryzen™ 9 9950X3D processor.

Q: QuestionDoes the AIO cooler have a customizable LCD and if so what software do you use to activate/customize it?

Asked 1 month ago by Super.

• A:Answer Hello, no it does not. . Best regards, Thermaltake Support

  Answered 1 month ago by Thermaltake

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Q: QuestionHow many SSD’s at a time can be installed on these mobos? Thanks

Asked 5 months ago by JayBee.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 5 months ago by Thermaltake

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Q: QuestionI seen that this is supposed to come with 10 fans but in the pic theres only 7 here. Is this meant to happen?

Asked 9 months ago by hawaiipens.

• A:Answer Yep. Mine came with 10 fans. 3 bottom, 3 side, 3 AIO, 1 back. Here are specs that mine came with: MB: Asus Prime X870-P Wifi CPU: Zotac 5080 Solid OC White SSD: Msi Spatium (can't remember model) PCIe 4.0 NVMe M.2 2TB RAM: TOUGHRAM XG RGB D5 Memory DDR5 6400 CL36 32GB Black PSU: TOUGHPOWER GX3 Snow Gold 1000W AIO: TH360 ARGB Sync Snow Edition AIO Liquid Cooler FANS: CT120 EX Reverse ARGB Sync PC Cooling Fan White (Bottom) CT120 Reverse ARGB Sync PC Cooling Fan White (Side) CT120 ARGB Sync PC Cooling Fan White (Back) All the parts are the cheapest in category. They work but just barely enough to run the system. Fans need to be on turbo mode or the don't pull enough air to cool the system. CPU and GPU were getting close to max out before I noticed and changed my fan profile to turbo with Armory Crate. I recommend changing the fans and AIO to run cooler and lower dBAs.

  Answered 9 months ago by Sk831

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Q: QuestionI looked at the website, it says it comes with 12 fans. does this also come with 12 fans? the picture shows otherwise. just curious

Asked 9 months ago by Kat.

• A:Answer Hello, the images used are for the older View case, the new case is a View 380XL and will come with 10 fans. Best regards, Thermaltake Support

  Answered 9 months ago by Thermaltake

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Q: QuestionI just ordered this pre-built, and I'm aware MOBOs vary upon builds. I'd like to know how many USB-C ports I'll have in the rear of my panel. Is that something customer service may contact me about?

Asked 9 months ago by Saintdamian.

• A:Answer Mine came with 2. Here are the Specs for mine: MB: Asus Prime X870-P Wifi CPU: Zotac 5080 Solid OC White SSD: Msi Spatium (can't remember model) PCIe 4.0 NVMe M.2 2TB RAM: TOUGHRAM XG RGB D5 Memory DDR5 6400 CL36 32GB Black PSU: TOUGHPOWER GX3 Snow Gold 1000W AIO: TH360 ARGB Sync Snow Edition AIO Liquid Cooler FANS: CT120 EX Reverse ARGB Sync PC Cooling Fan White (Bottom) CT120 Reverse ARGB Sync PC Cooling Fan White (Side) CT120 ARGB Sync PC Cooling Fan White (Back) All the parts are the cheapest in category. They work but just barely enough to run the system. MOBO is one of the cheapest X870. It has just enough to push gen5 stuff.

  Answered 9 months ago by Sk831

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Q: QuestionThe specifications do not get into great detail, does this have a wifi 7 compatible card?

Asked 9 months ago by j.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 9 months ago by Thermaltake

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Q: Questionwhat is the max ram capacity

Asked 10 months ago by captionrun.

• A:Answer Hello We do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 10 months ago by Thermaltake

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