Questions & Answers

Q: QuestionWhat operating system is installed on the desktop?

• A:Answer The operating system installed on the desktop is Windows 11 Home.

Q: QuestionWhat is the total storage capacity of the desktop?

• A:Answer The total storage capacity of the desktop is 1000 gigabytes.

Q: QuestionDoes the desktop come with a keyboard and mouse?

• A:Answer This desktop does not come with a keyboard and mouse.

Q: QuestionWhat type of memory does the desktop use?

• A:Answer The desktop uses DDR4 type of memory.

Q: QuestionDoes the desktop have multiple display port outputs?

• A:Answer This desktop has three DisplayPorts.

Q: QuestionDoes this computer come with its own power cables

Asked 4 months ago by Eggo.

• A:Answer Hello, yes, it will. Best regards, Thermaltake Support

  Answered 4 months ago by Thermaltake

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Q: QuestionDoes the motherboard have wifi?

Asked 10 months ago by Hugo.

• A:Answer Hello Yes, the computers come with Wifi. Best Regard, Thermaltake Support

  Answered 10 months ago by Thermaltake

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Q: Questionhow many ram slots does it have

Asked 1 week ago by GOOB.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 6 days ago by Thermaltake

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Q: QuestionIs it prebuilt

Asked 1 month ago by Memphis.

• A:Answer Hello, yes the computer is prebuilt. Best regards, Thermaltake Support

  Answered 1 month ago by Thermaltake

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Q: QuestionThere are 11 USB ports, but how many of them are USB 2.0, USB 3.0, and USB-C on this prebuilt PC?

Asked 2 months ago by bran.

• A:Answer Hello, those specifications should not be there. We cannot guarantee the number of ports available because the motherboard manufacturer can change at the time of installation. We will correc this information. Best regards, Thermaltake Support

  Answered 1 month ago by Thermaltake

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Q: Questionwhat is the gpu gb is it 8 or 12gb

Asked 2 months ago by Matt.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 1 month ago by Thermaltake

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Q: QuestionSay I have 32GB RAM sticks from a different used PC, could I swap out the ones in this build for those? Or is it the kind where that's not allowed/hard to circumvent? (example Alienware pre-built PCs)

Asked 2 months ago by NHope.

• A:Answer Hello, it is not likely. The memory you have and the memory in our computers have labels on them with specifications. If the labels match then you can use them. Otherwise, we do not recommend it. Best regards, Thermaltake Support

  Answered 1 month ago by Thermaltake

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Q: QuestionHow do I open the pc case I lost the instructions

Asked 2 months ago by IanR.

• A:Answer Hello, there is a small tab on the left side glass panel Tug on the tab and the panel pops off. Best regards, Thermaltake Support

  Answered 1 month ago by Thermaltake

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Q: Questionwhat power supply does it have

Asked 3 months ago by revrsa.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 3 months ago by Thermaltake

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Q: QuestionWhat motherboard does it use

Asked 3 months ago by Anonymous.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 3 months ago by Thermaltake

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Q: QuestionHow much vram does the gpu have?

Asked 3 months ago by Cael.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 3 months ago by Thermaltake

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Q: QuestionCan We Record Roblox Gaming Content And Its 4k? (Does It Produce High Quality Screen Recording Or If I Use OBS)

Asked 3 months ago by Josh.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 3 months ago by Thermaltake

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Q: QuestionIs there space for extra HDD or SDD in this case?

Asked 4 months ago by RGrubbs00.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 4 months ago by Thermaltake

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Q: Questionwhats the power supply?

Asked 4 months ago by sahibjot.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 4 months ago by Thermaltake

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