Questions & Answers

Q: QuestionWhat processor does the Thermaltake gaming desktop use?

• A:Answer This gaming desktop comes with a 14th Gen Intel Core i7-14700F Processor.

Q: QuestionDoes this gaming desktop include a keyboard and mouse?

• A:Answer Yes, both a keyboard and mouse are included with the gaming desktop.

Q: QuestionWhat type of storage does this gaming desktop have?

• A:Answer This gaming desktop is equipped with a 2TB M.2 NVMe SSD.

Q: QuestionHow much RAM does this gaming desktop come with?

• A:Answer It has 16GB of DDR5 RAM.

Q: QuestionWhich version of Windows is installed on this gaming desktop?

• A:Answer It comes with Windows 11 Home pre-installed.

Q: QuestionHello i just purchased this cpu and just recently opened it. Is it supposed to have an empty black box in it. It came with no manual or directions i just wanted to make sure thats normal. Thank you very much

Asked 9 months ago by Charles.

• A:Answer Hello We see you are having issues that our customer service team might be able to assist you with. Please get in touch with us using the link below. We will assist you to the best of our abilities. https://help.thermaltakeusa.com/hc/en-us Best Regard, Thermaltake Support

  Answered 9 months ago by Thermaltake

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Q: QuestionDoes this motherboard have a wifi card slot?

Asked 1 year ago by AlexC.

• A:Answer Hello, More than likely, the wifi will be built into the motherboard. This can change depending on the hardware that is installed at the time of the build. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: QuestionDoes this motherboard have Bluetooth and wifi?

Asked 6 months ago by Joshb.

• A:Answer Hello, we do not guarantee anything unless it is specifically stated. Hardware can change at the time of installation, which affects models, vram, and manufacturers. Best Regard, Thermaltake Support

  Answered 6 months ago by Thermaltake

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Q: QuestionHi there, I just purchased this model but I’m interesting in buying more RAM from you guys. I see it’s DDR5, but what’s the MT/s and the color? Also would the 16GB x2 (32GB) fit?

Asked 11 months ago by Mason.

• A:Answer Hello The memory is TOUGHRAM XG 5600MT/s RGB Memory. The ability to add more or replace sticks depends on the motherboard that was installed at the time. Because the model can change at the time of installation, it could come with 2 dimms or 4. Best Regard, Thermaltake Support

  Answered 11 months ago by Thermaltake

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Q: QuestionIs this already installed with windows or would I have to do it myself?

Asked 11 months ago by James.

• A:Answer Hello, This unit comes with Windows 11. Best Regards, Thermaltake Support

  Answered 11 months ago by Thermaltake

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