“Are you able to use the suction feature for carpeted areas? I have tile with a rug over it and was curious if this would fit all my needs as I have pets that shed.”

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• This is strictly for hard surfaces not for carpet

  Answered by user433544 2 years ago

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• No. It’s for floor only

  Answered by LuzA 2 years ago

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• Dear customer, Thank you for your message! For Floor One S5 Extreme, it can only be used on hard floor. Please do not use it on carpet which will damage inside motor. You are also encouraged to contact us customer service (https://us.tineco.com/support/) for detailed information. We expect your early reply.

  Answered by Tineco Support 2 years ago

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