Questions & Answers

Q: QuestionWhat is the workmanship warranty offered by Geek Squad for this service?

• A:Answer Geek Squad offers a 90-day workmanship warranty on their services and repairs.

Q: QuestionWill the Geek Squad installers bring the Tonal equipment to the room where it will be installed?

• A:Answer Yes, the Geek Squad installers will deliver the Tonal equipment to the room of your choice, up to the third floor or any level serviced by a functional elevator.

Q: QuestionDoes the installation service include setting up the subscription?

• A:Answer Yes, the installation includes assistance in creating a Tonal subscription account and performing a test run.

Q: QuestionWhat surfaces can the Tonal equipment be mounted on?

• A:Answer The acceptable mounting surfaces for the Tonal equipment are drywall, sheetrock, plywood, and exposed wooden studs.

Q: QuestionHow long does the Tonal installation usually take?

• A:Answer The estimated time to complete the Tonal installation service is 85 minutes.

Q: QuestionCan Best Buy/Geek Squad repair/replace a frayed cable on Tonal?

Asked 1 year ago by Tony.

Q: QuestionHi. I just moved and am wondering if I could have somebody install my tonal? I took it apart myself but I will need help putting it back in the wall. Thank you

Asked 2 years ago by Carlos.