Questions & Answers

Q: QuestionWhat is the speed of the Ethernet port; is it as high as gigabit?

Asked 2 years ago by Glen.

• A:Answer I believe it's only 100 mbps. The swtich this is plugged into in my telco closet only lights as 100mbps. I plug other devices into that same ethernet run and they come in at 1gpbs. But I have yet to find in Toshiba documentation to validate only 100 mbps. That being said, I have had no issues with it at 100 mbps, no buffering, no quality issues.

  Answered 2 years ago by HeavyDinKCVerified Purchase

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Q: QuestionThe picture of the major antenna channels is upconverted to 4k or this 4k TV is supplied with the new nextgen 4k tuner and displayed as pure 4k ?

Asked 2 years ago by Anonymous.

• A:Answer The picture is magnificent. It appears ever shot jumps off the screen at you. For a retired teacher and sports reporter, the picture makes TV viewing a joy to watch.

  Answered 2 years ago by MitchellAVerified Purchase

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Q: QuestionWhat is the wattage of built-in speakers?

Asked 2 years ago by Jimmy.

• A:Answer Hi Jimmy, thank you for your interest in the Toshiba 55C350LU. The Audio Output Power (Watts) 8Wx2. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 2 years ago by Toshiba Product Expert

  
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Q: QuestionDoes this have the Xfinity Stream App or am I able to login to it?

Asked 2 years ago by Porks.

• A:Answer yes it does have it

  Answered 2 years ago by HarloVerified Purchase

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Q: QuestionWhy is there no manufacturer warranty? I see the question was asked but don’t see a response.

Asked 2 years ago by Fran.

• A:Answer Hi Fran, thank you for your interest in the Toshiba 55C350LU. The TV has a 1 year manufacturers warranty. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 2 years ago by Toshiba Product Expert

  
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Q: QuestionWhat streaming services can be used on this TV: Hulu, ESPN, Peacock, Disney +, etc?

Asked 2 years ago by carpnet.

• A:Answer All of them

  Answered 2 years ago by kimj525Verified Purchase

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Q: QuestionWhat’s the distance between the feet?

Asked 2 years ago by Anonymous.

• A:Answer 37’’ You can find this info in one of the pictures on the website. This is the measurement from outside leg to outside leg.

  Answered 2 years ago by Anonymous

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Q: QuestionIs there a mounting bracket for this tv?

Asked 3 weeks ago by WallMount.

Q: QuestionWhat kind of ear buds will pairwith this

Asked 3 months ago by PCP.

Q: QuestionSometimes when using the volume up or down buttons on my remote, the volume will keep moving up or down after lerring go of the volume button. This also happens with the forward and backwards buttons on the navigational pad. Batteries have been changed.

Asked 5 months ago by B.

• A:Answer There is probably gunk inside of it. I had the same thing happen to me and I opened it up only to find that the innards were sticking together because someone/something spilled on it. And was quite dusty inside.

  Answered 3 months ago by TG73Verified Purchase

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Q: QuestionDoes it have Bluetooth

Asked 6 months ago by Katz.

• A:Answer Yes. I gave a soundbar connected via bluetooth. Look in the firetv settings

  Answered 4 months ago by JeffreyRVerified Purchase

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Q: QuestionCan I get a replacement stand or feet for this tv?

Asked 7 months ago by Milla.

• A:Answer Yes

  Answered 5 months ago by EmilecharliegabrielBVerified Purchase

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Q: QuestionHow do I find the serial number for my tv

Asked 8 months ago by Anonymous.

• A:Answer Hi Toshiba Customer, Thank you for your interest in the Toshiba 65M550NU. The serial number is located on the back of the unit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 7 months ago by Toshiba Product Expert

  
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Q: QuestionThe 55" TV previously played videos from a USB drive without problems. Now there's a lag between audio & video in apps such as VLC to play videos. Lips don't match with voices. The TV is the problem, not the drive. Other TVs work fine. What can I do?

Asked 9 months ago by MichaelZ.

• A:Answer Yes

  Answered 8 months ago by user252614Verified Purchase

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Q: QuestionIs this tos hiba 55” avaible at Arlington high store

Asked 10 months ago by Carmen.

• A:Answer Check BestBuy.com - put in the Location you're asking about...and search their inventory. No one even knows what state you're in, so this is the best way to see what's available at your particular store

  Answered 9 months ago by JessicaKVerified Purchase

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Q: QuestionCan Alexa change channels for me

Asked 10 months ago by Anonymous.

• A:Answer Yes.

  Answered 10 months ago by NkemVerified Purchase

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Q: QuestionWhen I purchase another TV, will my old TV be taken away?

Asked 10 months ago by Chrissy.

• A:Answer No! You're responsible for your new AND old TV. You can sell the old TV, give it away, whatever - but BestBuy doesn't want your old garbage!

  Answered 9 months ago by JessicaKVerified Purchase

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Q: QuestionDoes it have a web browser?

Asked 10 months ago by JackHollywoodG.

• A:Answer Yes. It's called silk.

  Answered 10 months ago by OmarGVerified Purchase

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Q: QuestionWhat is the size and weight inside the boxÑ

Asked 10 months ago by Brayan.

• A:Answer Hi Brayan, Thank you for your interest in the Toshiba 55C350LU. The dimensions of the unit in the box are 53.7×32.6×5.6 inches and the shipping weight is 37.5 lbs. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 10 months ago by Toshiba Product Expert

  
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