Questions & Answers

Q: QuestionHow many devices can connect to this mesh system?

• A:Answer This mesh system allows you to connect over 150 devices.

Q: QuestionHow does the AI-Roaming technology benefit me?

• A:Answer The AI-Roaming technology ensures seamless streaming at the fastest possible speeds as you move between rooms.

Q: QuestionDoes this mesh system support wired backhaul?

• A:Answer Yes, this mesh system supports wired backhaul for improved performance.

Q: QuestionWhat is the maximum WiFi speed this mesh system can provide?

• A:Answer This mesh system provides WiFi speeds up to 3.6 Gbps.

Q: QuestionDoes this mesh system work with voice assistants?

• A:Answer Yes, this mesh system is compatible with Alexa and Google Assistant for voice control.

Q: QuestionIs there any additonal cost to use the units to create a mesh network

Asked 1 week ago by Mesh.

• A:Answer No additional cost (beyond the initial hardware cost) is required to use multiple Deco Mesh nodes to create a Deco Mesh network.

  Answered 1 week ago by TPLinkSupport

  
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Q: QuestionCan the units be powered by POE

Asked 1 week ago by POE.

• A:Answer No, the Deco BE3600 is not designed for Power over Ethernet (PoE). The included power adapters should be used to power each mesh node.

  Answered 1 week ago by TPLinkSupport

  
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Q: QuestionWill this TP link connect and work well with my spectrum modem

Asked 3 weeks ago by Wifi.

• A:Answer Hi, Yes, absolutely. Simply connect the main Deco node to your existing cable modem via Ethernet and follow the steps in the Deco app for quick, intuitive setup.

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionI have a router connected to a xfinity gateway. Will/can this replace my router - Can I directly connect to the gateway?

Asked 1 month ago by gmnyk.

• A:Answer Hi gmnyk, Yes, you can easily replace your existing router with the Deco Mesh System. Simply connect the main Deco to your gateway/modem via Ethernet, then use the Deco app to quickly and conveniently set up and enjoy your Deco Mesh Wi-Fi System.

  Answered 1 month ago by TPLinkSupport

  
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Q: QuestionDoes this mesh systems work with the brightspeed modeum? If used do you need to disable the wireless wifi on the modeum?

Asked 1 month ago by Sash.

• A:Answer Hi Sash, If your modem is also a modem + Wi-Fi router combination gateway, it is recommended that you set the modem to "bridge" or "passthrough" mode so it acts only as a modem, allowing the Deco to perform the role of the router in your home network. You can simply connect the main Deco to your existing modem via Ethernet and use the Deco app to conveniently set up your Mesh Wi-Fi system.

  Answered 1 month ago by TPLinkSupport

  
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Q: QuestionDoes it work with xfinity? I have a 1g xfinity so what the highest i can reach using this cause your product say 3gigs per second and can I get a strong signal like that on ps5

Asked 2 months ago by Dj123.

• A:Answer Hi Dap1, Yes, TP-Link Wi-Fi Routers are designed for universal compatibility with Internet Service Providers by connecting the router to your existing Internet source (e.g., modem, ONT, gateway) using an Ethernet cable. The Deco BE3600 Mesh System features 1 Gbps Ethernet ports. The network speeds your PS5 achieves will depend on how it connects to the network, whether directly via Ethernet cable or over Wi-Fi, and which Wi-Fi band (2.4 GHz vs. 5 GHz). If you have any questions about choosing the optimal Wi-Fi system for your home, please feel free to visit our official TP-Link Community Forum, where you can ask questions, discuss, and share experiences with fellow TP-Link users and TP-Link staff: https://community.tp-link.com/us/ Best Regards, TP-Link Systems Support

  Answered 2 months ago by TPLinkSupport

  
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Q: QuestionIs this capable of being wall-mounted, or would I need to purchase additional or third-party accessories?

Asked 4 months ago by Anonymous.

• A:Answer There are several third party wall mounts available on Amazon. I bought a 3 pack of these for $20 and they work great. https://a.co/d/0dwI1EHl

  Answered 1 month ago by TheFezVerified Purchase

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Q: QuestionDoes this mesh system work well with the units connecting through wifi only?

Asked 5 months ago by panda.

• A:Answer Hi panda, Yes. Our Deco Mesh Wi-Fi systems are designed to deliver strong, seamless Wi-Fi coverage throughout your home. For best results when using the Wi-Fi Backhaul method, we first recommend ensuring your Deco app and firmware are fully up to date, and that your Deco units are properly positioned within your home and close to each other.

  Answered 5 months ago by TPLinkSupport

  
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Q: QuestionWill my AT&T router work with this mesh network system or do I need to also purchase a TP-Link router?

Asked 5 months ago by MJC.

• A:Answer I have an AT&T router and it works perfectly.

  Answered 3 months ago by NotatechieVerified Purchase

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Q: QuestionAre they compatible with Starlink to extend the wifi coverage throughout your home and outside your home?

Asked 6 months ago by Cmac86.

• A:Answer Hi Cmac86, Yes. Please see our official TP-Link Community Knowledgebase Article on Connecting Your Deco Mesh to a Starlink Gateway: https://community.tp-link.com/us/home/kb/detail/412676

  Answered 6 months ago by TPLinkSupport

  
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Q: QuestionCan you add another satellite, and are they avaliable for purchase individually if so?

Asked 6 months ago by Nitrohound.

• A:Answer Hi Nitrohound, Yes, you can conveniently expand a Deco Mesh system using other Deco nodes of the same or different models. They can often be found individually or in multi-packs.

  Answered 6 months ago by TPLinkSupport

  
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Q: Questionhow does this work for the Blink camera system? I need to extend my wifi for my blink cameras.... has anyone used this for that?

Asked 7 months ago by steveniceguy.

• A:Answer This works perfect for the blink cameras, ring and any other outdoors cameras. Also good with multiples devices and game.

  Answered 7 months ago by FahimAVerified Purchase

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Q: QuestionWill this work with a SimpliSafe security system

Asked 8 months ago by 1Rickm.

• A:Answer These has Many security system and it's wifi7.

  Answered 7 months ago by FahimAVerified Purchase

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Q: QuestionHow to install this system?

Asked 11 months ago by Anonymous.

• A:Answer It's very easy to install it, it navigate you through.

  Answered 7 months ago by FahimAVerified Purchase

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