Questions & Answers

Q: QuestionCan the system be used with Amazon Alexa?

• A:Answer This system can be used with Amazon Alexa.

Q: QuestionDoes the system support WPA3 encryption?

• A:Answer This system does support WPA3 encryption.

Q: QuestionWhat is the weight of the product?

• A:Answer The product weighs 5 pounds.

Q: QuestionWhat are the security features included in the system?

• A:Answer The security features included in the system are Parental Controls, Guest Network, WPA3, HomeShield, DoS, and SPI Firewall.

Q: QuestionWhat is the maximum Wi-Fi range of the system?

• A:Answer The Wi-Fi range of this system is 6600 square feet.

Q: QuestionWill the TP-Link BE5000 also work with a Honeywell thermostat and myQ video keypad and garage door opener as well as a TP-Link camera and TP-Link doorbell?

Asked 6 months ago by picktownboy.

• A:Answer As long as these clients are based on Wi-Fi 2.4 or 5GHz yes the router will work with all of them

  Answered 6 months ago by TPLinkSupport

  
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Q: Questionhi, what is the maximum download and upload steaming?

Asked 1 year ago by oaa.

• A:Answer Hi oaa, Your Internet download and upload speeds will primarily be determined by your Internet provider and service plan. As for the Deco BE5000's speed capabilities, it is equipped with multi-gig ports (2.5 Gbps) for Ethernet, and supports up to 4324 Mbps over 5 GHz, and up to 688 Mbps over 2.4 GHz. Please bear in mind that Wi-Fi speeds will depend on your network environment, signal strength, and the capabilities of your client devices.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionCOULD BE MOUNTABLE TO A WALL OR CEILING LIKE DECO X50?

Asked 1 month ago by DOHIO69.

• A:Answer Hi DOHIO69, Due to its design, the Deco BE5000 is intended for tabletop/desktop mounting. It does not have wall or ceiling mounting brackets or holes.

  Answered 3 weeks ago by TPLinkSupport

  
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Q: QuestionIs this compatible with starlink

Asked 4 months ago by Onecar.

• A:Answer You may need an adapter for Starlink to connect to a 3rdparty router but in general, yes, it is compatible.

  Answered 4 months ago by TPLinkSupport

  
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Q: QuestionDoes each Satellite need CAT 6, or do they communicate via wifi?

Asked 5 months ago by mumbles181.

• A:Answer they do both.

  Answered 1 month ago by RobertVerified Purchase

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Q: QuestionI dislike having to use a phone app. Does this system have a browser-accessible interface?

Asked 7 months ago by TheRetiredViking.

• A:Answer it does but it is poor.

  Answered 1 month ago by RobertVerified Purchase

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Q: QuestionWhat type of adopter support this device 110 volt or both 220 volt

Asked 8 months ago by Salman.

• A:Answer Hi Salman, The Deco BE5000 power adapters support an input voltage range of 100 - 240V, 50/60Hz.

  Answered 8 months ago by TPLinkSupport

  
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Q: QuestionI have a 2700 sq ft home, would I need three devices? How do I determine how many devices I need?

Asked 9 months ago by Napi.

• A:Answer I have three in a 2400 square foot house.

  Answered 5 months ago by picktownboyVerified Purchase

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Q: QuestionIs this poe powered?

Asked 10 months ago by LA.

• A:Answer Hi LA, No. The Deco BE5000 does not support PoE (Power over Ethernet). Each node must be plugged into a power source using the included power adapters.

  Answered 10 months ago by TPLinkSupport

  
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Q: QuestionCan this function just as an access point and forward DHCP requests to another router?

Asked 10 months ago by jt123.

• A:Answer Yes it’s amazing.

  Answered 10 months ago by KellySVerified Purchase

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Q: QuestionIs this a router as well with 2 satelites

Asked 11 months ago by Nick.

• A:Answer yes

  Answered 1 month ago by RobertVerified Purchase

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