Questions & Answers

Name: TP-Link - Kasa Smart 2K HD Indoor Home Security Camera, Motion Detection, Two-Way Audio, Night Vision, SD Card Storage - Black/White
Brand: TP-Link
SKU: 6472517
Price: 22.99 USD
Rating: 4.6 (339 reviews)

TP-Link - Kasa Smart 2K HD Indoor Home Security Camera, Motion Detection, Two-Way Audio, Night Vision, SD Card Storage - Black/White

Model:: KC401; |
SKU:: 6472517

User rating, 4.6 out of 5 stars with 339 reviews.

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QuestionWhat does this come with inside the box? I picked mine up and realized when I got home the seal sticker was already opened, and it lacks an installation guide like I have seen in unboxing videos.
Asked 3 years ago by Melissa.
- Answer it comes with power cable and just a card with installation instructions. Its basically plug and play with your phone. Download Kasa Smart from google play or apple app store. Plug in camera, tap + button in the app and select camera. follow app instructions to complete setup.
  Answered 3 years ago by catman427
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QuestionDo I need to have internet in my house in order for it to work?
Asked 3 years ago by Ceci.
- Answer yes
  Answered 3 years ago by catman427
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Questionit does not want to hook up to my wifi keeps saying failed
Asked 3 years ago by abble.
- Answer Hi! Our Kasa cams are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location. Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process. If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
  Answered 3 years ago by TPLinkSupport
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QuestionCan it be view on multiples devices
Asked 3 years ago by Brian.
- Answer I have an iPhone and a Samsung Galaxy and I’m able to use the app on both phones and it picks up the camera views.
  Answered 3 years ago by Texas
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QuestionI want to use this in the home of an elderly friend who has no internet connection. It sounds as if it can record video to an SD card, and then when I visit her, I can look at the video via my iPhone. Correct? If so this will be perfect.
Asked 3 years ago by Anna.
- Answer Hi! No, in order for the camera to establish a connection with your phone, you must use the Kasa app to register a Kasa account and connect the camera to a nearby 2.4GHz Wi-Fi network.
  Answered 3 years ago by TPLinkSupport
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QuestionDoes it have audio so i can speak through it while im away
Asked 3 years ago by Shadyassdogs.
- Answer yes it does
  Answered 3 years ago by catman427
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QuestionIs there any lag time with the live stream? I would like to set-up with daily live stream of my office waiting room and there cannot be any lag time. Will Google Home Hub Max continuously live stream?
Asked 3 years ago by Nicole.
- Answer Mine quits streaming and needs restarting several times a day, so it sounds unsuitable for your application.
  Answered 2 years ago by WGCN
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QuestionHow many hours of video can be stored on the microSD and does it record continuously or is it motion activated?
Asked 3 years ago by Denver.
- Answer The hours depends on the size of the SD card. Once the memory is full, the camera will keep recording and override the older recordings. U can set it up in the settings where it can record continuously.
  Answered 3 years ago by Rick
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QuestionCan the video be stored on my phone, like my older Kasa 120 camera, or do I need the SD card?
Asked 3 years ago by Chuck.
- Answer Yes can do both, store clip and photos on phone, sd better.
  Answered 3 years ago by Nizzd
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QuestionIs it compatible with Amazon Echo?
Asked 3 years ago by Anonymous.
- Answer Yes
  Answered 3 years ago by Nizzd
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QuestionDoes this camera feature 2 way audio? I would like to use the camera to see and talk to my dog while away at work.
Asked 3 years ago by Kristen.
- Answer Yes, this camera has two way audio which you can turn off and on.
  Answered 3 years ago by BetterThanExpected
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QuestionCan I use this camera to monitor a house thermostat when I am away? Or can it be used to monitor my furnace for proper operation? Thanks
Asked 4 years ago by Spot24.
- Answer You can use it to monitor anything really. It will alert you if detects movement through the app, but you can check a live feed at anytime as well.
  Answered 4 years ago by Mike
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QuestionIs there a delay on the live feed and how do you make it work if you only have 5g internet service?
Asked 3 years ago by Shayne.
- Answer Hi! There is a slight delay on the live feed. As for "5G" Internet, that depends on what you mean. 1. Do you mean "5G Internet service provider", meaning your Internet service is delivered to your home via 5G cellular signal? If so, as long as you have a router within your home that supports 2.4GHz, it should work fine. 2. If by "5G" you mean 5GHz Wi-Fi, please note this camera only supports 2.4GHz Wi-Fi for network connectivity.
  Answered 3 years ago by TPLinkSupport
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QuestionHow far is the viewing area
Asked 3 years ago by Philip.
- Answer the KC400/KC401 has a FOV of 106 degrees and has a night vision limit up to 30 feet.
  Answered 3 years ago by TPLinkSupport
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QuestionWhat's the field of view in degrees?
Asked 3 years ago by JustAsking.
- Answer I don’t know exact dimensions but it does pick up everything from left to right wall in the room where it is set up.
  Answered 3 years ago by Texas
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QuestionI have Xfinity dual band wifi, 2.4ghz and 5 ghz, will this still work with my router?
Asked 3 years ago by Sam.
- Answer Yes
  Answered 3 years ago by Peevy
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Showing 61-76 of 76 questions

Questions & Answers

TP-Link - Kasa Smart 2K HD Indoor Home Security Camera, Motion Detection, Two-Way Audio, Night Vision, SD Card Storage - Black/White

Q: QuestionWhat does this come with inside the box? I picked mine up and realized when I got home the seal sticker was already opened, and it lacks an installation guide like I have seen in unboxing videos.

Q: QuestionDo I need to have internet in my house in order for it to work?

Q: Questionit does not want to hook up to my wifi keeps saying failed

Q: QuestionCan it be view on multiples devices

Q: QuestionI want to use this in the home of an elderly friend who has no internet connection. It sounds as if it can record video to an SD card, and then when I visit her, I can look at the video via my iPhone. Correct? If so this will be perfect.

Q: QuestionDoes it have audio so i can speak through it while im away

Q: QuestionIs there any lag time with the live stream? I would like to set-up with daily live stream of my office waiting room and there cannot be any lag time. Will Google Home Hub Max continuously live stream?

Q: QuestionHow many hours of video can be stored on the microSD and does it record continuously or is it motion activated?

Q: QuestionCan the video be stored on my phone, like my older Kasa 120 camera, or do I need the SD card?

Q: QuestionIs it compatible with Amazon Echo?

Q: QuestionDoes this camera feature 2 way audio? I would like to use the camera to see and talk to my dog while away at work.

Q: QuestionCan I use this camera to monitor a house thermostat when I am away? Or can it be used to monitor my furnace for proper operation? Thanks

Q: QuestionIs there a delay on the live feed and how do you make it work if you only have 5g internet service?

Q: QuestionHow far is the viewing area

Q: QuestionWhat's the field of view in degrees?

Q: QuestionI have Xfinity dual band wifi, 2.4ghz and 5 ghz, will this still work with my router?

QuestionWhat does this come with inside the box? I picked mine up and realized when I got home the seal sticker was already opened, and it lacks an installation guide like I have seen in unboxing videos.

QuestionDo I need to have internet in my house in order for it to work?

Questionit does not want to hook up to my wifi keeps saying failed

QuestionCan it be view on multiples devices

QuestionI want to use this in the home of an elderly friend who has no internet connection. It sounds as if it can record video to an SD card, and then when I visit her, I can look at the video via my iPhone. Correct? If so this will be perfect.

QuestionDoes it have audio so i can speak through it while im away

QuestionIs there any lag time with the live stream? I would like to set-up with daily live stream of my office waiting room and there cannot be any lag time. Will Google Home Hub Max continuously live stream?

QuestionHow many hours of video can be stored on the microSD and does it record continuously or is it motion activated?

QuestionCan the video be stored on my phone, like my older Kasa 120 camera, or do I need the SD card?

QuestionIs it compatible with Amazon Echo?

QuestionDoes this camera feature 2 way audio? I would like to use the camera to see and talk to my dog while away at work.

QuestionCan I use this camera to monitor a house thermostat when I am away? Or can it be used to monitor my furnace for proper operation? Thanks

QuestionIs there a delay on the live feed and how do you make it work if you only have 5g internet service?

QuestionHow far is the viewing area

QuestionWhat's the field of view in degrees?

QuestionI have Xfinity dual band wifi, 2.4ghz and 5 ghz, will this still work with my router?