A:AnswerHi Lynnie,
Your router's 2.4 GHz Wi-Fi signal needs to be reliable and strong at the camera's location. You may be able to test this by taking another wireless device (e.g., smartphone, laptop) to the location(s) you plan to install the camera and check your router's 2.4 GHz Wi-Fi signal strength in the area(s).
A:AnswerHi,
The package contents of the Tapo C615F Kit are as follows:
Tapo C615F Camera × 1
Tapo A201 Solar Panel × 1
Tapo A201 Solar Panel Bracket × 1
Base Cover × 1
USB Charging Cable × 1
Solar Extension Cable × 1
Mounting Screws and Anchors
Mounting Template Stickers × 2
Quick Start Guide
For full package contents and installation instructions, please visit our official website.
A:AnswerHi GlenK,
The memory card (MicroSD) is not included and is sold separately. The Tapo Floodlight and Wireless Pan-Tilt Security Camera supports microSD cards up to 512GB. For more information on approximate recording time supported by various microSD card capacity types, please visit our FAQ: https://www.tp-link.com/us/support/faq/3048/#_Maximum_Recording_Hours
A:AnswerYou are in luck. I actually have this particular product at my home and can confirm that the feature is there. I don't recall if it was there from the get-go or if it was added later, but as long as you are on the up-to-date firmware, you should have the feature.
A:AnswerHi Beautifulbaldman,
The motion sensor is located on the camera itself and, to a degree, depends on the camera's set direction. For optimal results, the motion sensor should be kept level (e.g., its x-axis when facing the camera), with the camera tilted at about 22 ° downward.
For best results, the camera should be mounted 8 ft (2.5 m) above the ground and positioned so that most movement passes through the lens' field of view (rather than directly toward the camera), helping trigger motion detection and AI detection.
