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Questions & Answers

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The comparable value price is $99.99
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  • QuestionCan I check the camera with my I phone

    Asked by Anonymous.

    • Answer Hi, Yes, the Tapo app is compatible with iPhones and can be installed via the App Store.

      Answered by TPLinkSupport

  • QuestionDo these cameras come in pack of 4 and do i need to do monthly subscription or fees and do they have local storage or recording

    Asked by Anonymous.

    • Answer Hi, The Tapo C400 Kit is currently available in a 2-Pack configuration. Local storage is available by using microSD cards (sold separately). A monthly subscription is not required unless you would like to try our optional Tapo Care Cloud Video Storage plan.

      Answered by TPLinkSupport

  • QuestionWhats the distance the wifi connection must be to the camera.

    Asked by Michelle.

    • Answer Hi Michelle, The camera should be installed in a location where your router's 2.4 GHz Wi-Fi signal is sufficiently strong and stable. If you are unsure of your router's current Wi-Fi range, you can try using your phone to test where the signal begins to degrade, then plan the camera's installation based on your findings. If need be, Wi-Fi Range Extenders or Mesh Wi-Fi solutions such as our Deco Mesh Systems can provide robust Wi-Fi coverage and range.

      Answered by TPLinkSupport