“If I buy a $15.00 plan, the card says that it is only good for 30 days. Since I am buying a phone and the card, I'm only using for emergency only! If I don't use my phone for 30 days, what happens to the minutes that I bought? Does it disappear?”
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Hi. This is Janet from TracFone Wireless. With our TracFone Unlimited Carryover feature, you will be able to keep all your unused minutes and have it rollover for as long as you keep your service active. If you do not want to buy more minutes on your phone, you can always avail the TracFone Service Protection plan just to extend your service days and keep your account active for 30 more days. For further queries or clarifications, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
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