“The L25DL I received from Best Buy, first charged up, shows network type 3G, not 4G. Is this normal before account activation? My sister has an activated Tracfone L25DL and it says 4G...?”
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In the menu, go to "about phone", then choose "network", then choose "network state" that should show the network your phone is functioning under. I purchased mine due to it's stating this is a "4G" network equiped phone. This was after hearing TracFone was ceasing support of 3g and under phones due to its "carrier" doing that. If your phone stated 4g on that package, call trac support to answer your question more fully.
Sorry, there was a problem. Please try again later.Hi. This is Wendy from TracFone Wireless. This phone is a 4G phone. It is normal when you're getting low signal or the only available network in your area is 3G. We can take a look into this for you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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