“My grandma has a tracfone plan already but her old phone doesn’t work. If I purchase this one, can she keep the same phone number and service?”
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Hi. This is Janet from TracFone Wireless. Thank you for reaching out to us and we're sorry to hear about your grandmother's phone. Yes, your grandmother can still keep her phone number so long as it is still active. She can transfer her existing service to the new phone. Have a nice day!
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