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Hi. This is Ramel from TracFone Wireless. We're sorry for what happened to your dad's phone. Yes, he can transfer the phone number and plan to the new phone. Should you have further questions, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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