Questions & Answers

Name: TracFone - Motorola Moto E6 with 16GB Memory Prepaid Cell Phone - Starry Black
Brand: Motorola
SKU: 6380056
Price: 39.99 USD
Rating: 4.1 (164 reviews)

TracFone - Motorola Moto E6 with 16GB Memory Prepaid Cell Phone - Starry Black

Model:: TFMTXT2005DC323PWP; |
SKU:: 6380056

User rating, 4.1 out of 5 stars with 164 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 65 questions

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QuestionCan I use this on my home wi-fi for games without prepaying for data (or minutes? Im not clear how how prepaid phones work). I have no intention for using this as a cell phone and outside my home, I would only use on my home WiFi.
Asked 5 years ago by Flipfone5000.
- Answer Yes
  Answered 5 years ago by Matt
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QuestionIs this phone unlocked? And can I chose my own carrier ?
Asked 4 years ago by Sasul.
- Answer This phone does come unlocked however I recommend that you confirm it with a Best Buy representative. These phones come locked and unlocked and they may not be compatible with your service provider so check on both before you purchase it. Hope this helps.
  Answered 4 years ago by BillyM
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QuestionCan the 16GB memory be expanded?
Asked 4 years ago by Tazz.
- Answer Hi Tazz, Yes, this phone's storage can be expanded with the help of SD card up to 256GB microSD card. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionI want to buy a phone for my elderly dad so he can see short videos of his great grandchildren on messenger . Will this work?
Asked 5 years ago by Tumbleweed.
- Answer Yes, Tumbleweed. This will work as this phone has basic functionalities, and easy to download apps such as Messenger. -Jess
  Answered 5 years ago by Motorola Customer Care
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QuestionHi..Can you tell me if this phone is compatible with the Safelink Wireless Program? Thanks..Donna
Asked 5 years ago by Donna.
- Answer Yes this phone does work with SafeLink.
  Answered 5 years ago by Khan
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QuestionHow is sound quality and if I need extra charger cords which kind do I buy. Micro?
Asked 5 years ago by Jenn.
- Answer Hi Jenn, This phone has good sound quality. This phone supports Micro USB port. -Jess
  Answered 5 years ago by Motorola Customer Care
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QuestionDoes the Tracfone Moto E6 have a fingerprint sensor?
Asked 4 years ago by Nickname.
- Answer Hi Nickname, thanks for your interest. I'm afraid the Moto E6 doesn't have fingerprint scanner. - Mike
  Answered 4 years ago by Motorola Customer Care
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QuestionCan you transfer files to a computer using a micro-USB cable connected to this phone? Is the charger included? Is the charger connection micro-USB?
Asked 5 years ago by sandblaster.
- Answer Hi sandblaster, thanks for your interest. Yes, you can transfer your files using micro-USB Cable. Also, the device comes with a charger and a USB cable. - Mike
  Answered 5 years ago by Motorola Customer Care
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QuestionIs this phone VoLTE compatible?
Asked 5 years ago by Drewmon.
- Answer Hi Drewmon, Thanks for your interest. This phone is VoLTE compatible. However, this is carrier-dependent feature. We suggest contacting the carrier to confirm if they support this phone on their service. -Jess
  Answered 5 years ago by Motorola Customer Care
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QuestionWill this phone work with a straight talk sim card?
Asked 4 years ago by Anonymous.
- Answer Hi, Thank you for your inquiry. We suggest contacting Straight Talk to confirm and for further details. - Mitch
  Answered 4 years ago by Motorola Customer Care
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QuestionHow can i get text messages of my moto e6 phone that has already been deleted?
Asked 4 years ago by Ashw.
- Answer Hi Ashw, This is something that can't be retrieved. If you have your text messages backed up with a third party app (that does backup text messages) before the text messages have been deleted, they can be retrieved, but if it's not, I'm afraid there is no way to retrieve deleted files like text messages. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionDoes using the GPS require buying minutes on a sim card
Asked 4 years ago by Cjcg.
- Answer Hi Cjcg, Sorry, I don't know if I get your question correctly but the device has a GPS/location service. Though, GPS/location will only work if you have mobile data/Wifi turned on. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionIf I run out of data will the internetjust slow down or stop working all together
Asked 4 years ago by Respecter.
- Answer Hi Respecter, It would be best to contact your carrier regarding your carrier service. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionCan you tell me if this phone is compatible with Metro PCS?
Asked 4 years ago by Scotty.
- Answer Hi Scotty, The device is exclusive to Tracfone. Therefore, this will not work with MetroPCS. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionCompatible with Safelink? How many MP the camera? How much does it weigh in US ounces? Do you need a key to remove a SD-card tray? Can you download Uber and Lyft apps on it? Dimensions?
Asked 4 years ago by L.
- Answer Hi L, The device may be compatible with Safe Link however, we can't guarantee that all their services will work. We suggest contacting your carrier to confirm. This phone weighs 159 g with the battery, 115.5 g without the battery. You need a SIM ejector to remove SD card tray. You can download apps like Uber .The device has a dimension of 149.7 x 72.3 x 8.57 mm. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionIf we are a first time phone buyer, will this phone come with a number? If not how do I get one for this phone? Will it come with one of the prepaid cards?
Asked 4 years ago by AB.
- Answer Hi AB, This phone doesn't come with any SIM card. SIM cards can be purchased from them. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionCan this be used GSM, and does it have volte capability?
Asked 4 years ago by gmannix.
- Answer Hi Gmannix, Thanks for your interest. The device is locked to Tracfone and may not work with other carriers. The device is VoLTE capable. However, this feature is carrier dependent. We suggest contacting Tracfone if this will work with GSM Tracfone service. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionI only need the phone for 2 months. Is there a minimum amount of time I need to keep the phone and pay the fee?
Asked 4 years ago by Pete.
- Answer Thanks for your interest, Pete. Kindly refer to the BestBuy Return Policy here:https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 - Mike
  Answered 4 years ago by Motorola Customer Care
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QuestionIs this compatible with q-link? Couldn't find it at your place
Asked 4 years ago by Jbh91307.
- Answer Thanks for your interest, Jbh91307. I'm afraid this Moto E6 will not work with QLink Wireless since this device is carrier-locked through Tracfone. - Mike
  Answered 4 years ago by Motorola Customer Care
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QuestionWhich network - CDMA or GSM - does the Tracfone Moto E6 come equipped for? Does the purchaser have to choose?
Asked 4 years ago by Richy.
- Answer Verizon.
  Answered 4 years ago by Poor
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Showing 1-20 of 65 questions

Questions & Answers

TracFone - Motorola Moto E6 with 16GB Memory Prepaid Cell Phone - Starry Black

Q: QuestionCan I use this on my home wi-fi for games without prepaying for data (or minutes? Im not clear how how prepaid phones work). I have no intention for using this as a cell phone and outside my home, I would only use on my home WiFi.

Q: QuestionIs this phone unlocked? And can I chose my own carrier ?

Q: QuestionCan the 16GB memory be expanded?

Q: QuestionI want to buy a phone for my elderly dad so he can see short videos of his great grandchildren on messenger . Will this work?

Q: QuestionHi..Can you tell me if this phone is compatible with the Safelink Wireless Program? Thanks..Donna

Q: QuestionHow is sound quality and if I need extra charger cords which kind do I buy. Micro?

Q: QuestionDoes the Tracfone Moto E6 have a fingerprint sensor?

Q: QuestionCan you transfer files to a computer using a micro-USB cable connected to this phone? Is the charger included? Is the charger connection micro-USB?

Q: QuestionIs this phone VoLTE compatible?

Q: QuestionWill this phone work with a straight talk sim card?

Q: QuestionHow can i get text messages of my moto e6 phone that has already been deleted?

Q: QuestionDoes using the GPS require buying minutes on a sim card

Q: QuestionIf I run out of data will the internetjust slow down or stop working all together

Q: QuestionCan you tell me if this phone is compatible with Metro PCS?

Q: QuestionCompatible with Safelink? How many MP the camera? How much does it weigh in US ounces? Do you need a key to remove a SD-card tray? Can you download Uber and Lyft apps on it? Dimensions?

Q: QuestionIf we are a first time phone buyer, will this phone come with a number? If not how do I get one for this phone? Will it come with one of the prepaid cards?

Q: QuestionCan this be used GSM, and does it have volte capability?

Q: QuestionI only need the phone for 2 months. Is there a minimum amount of time I need to keep the phone and pay the fee?

Q: QuestionIs this compatible with q-link? Couldn't find it at your place

Q: QuestionWhich network - CDMA or GSM - does the Tracfone Moto E6 come equipped for? Does the purchaser have to choose?

QuestionCan I use this on my home wi-fi for games without prepaying for data (or minutes? Im not clear how how prepaid phones work). I have no intention for using this as a cell phone and outside my home, I would only use on my home WiFi.

QuestionIs this phone unlocked? And can I chose my own carrier ?

QuestionCan the 16GB memory be expanded?

QuestionI want to buy a phone for my elderly dad so he can see short videos of his great grandchildren on messenger . Will this work?

QuestionHi..Can you tell me if this phone is compatible with the Safelink Wireless Program? Thanks..Donna

QuestionHow is sound quality and if I need extra charger cords which kind do I buy. Micro?

QuestionDoes the Tracfone Moto E6 have a fingerprint sensor?

QuestionCan you transfer files to a computer using a micro-USB cable connected to this phone? Is the charger included? Is the charger connection micro-USB?

QuestionIs this phone VoLTE compatible?

QuestionWill this phone work with a straight talk sim card?

QuestionHow can i get text messages of my moto e6 phone that has already been deleted?

QuestionDoes using the GPS require buying minutes on a sim card

QuestionIf I run out of data will the internetjust slow down or stop working all together

QuestionCan you tell me if this phone is compatible with Metro PCS?

QuestionCompatible with Safelink? How many MP the camera? How much does it weigh in US ounces? Do you need a key to remove a SD-card tray? Can you download Uber and Lyft apps on it? Dimensions?

QuestionIf we are a first time phone buyer, will this phone come with a number? If not how do I get one for this phone? Will it come with one of the prepaid cards?

QuestionCan this be used GSM, and does it have volte capability?

QuestionI only need the phone for 2 months. Is there a minimum amount of time I need to keep the phone and pay the fee?

QuestionIs this compatible with q-link? Couldn't find it at your place

QuestionWhich network - CDMA or GSM - does the Tracfone Moto E6 come equipped for? Does the purchaser have to choose?