“How does the prepay plan work? I have a mentally-challenged relative who needs a phone, but I don't want him to go over the amount I've paid for.”
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Hi. This is Katrina from TracFone Wireless. Prepaid, or no-contract cellphone plans do not require a monthly contract. Instead, users prepay to have a certain amount of minutes of access per month. These minutes are available for use until they are used or until they expire, at which time more minutes can then be purchased or added. For more information, please contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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