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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 327 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Samsung Galaxy J3 Luna Pro's ease of use, camera quality, and affordability. Many appreciate its long battery life and ample storage, finding the screen size and features to be quite satisfactory for their needs. While some users noted the volume could be improved, the overall positive feedback highlights the phone's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 327 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great everything for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this phone for emergency reasons, and , of course, after all this, I like the photos, messenger, everything works great for me. Thank you.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us a positive feedback and choosing us to service your cellular needs. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Have a good day. TracFoneWireless

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific phone for almost anyone. 10gigs out of 16 of space free, and up to 256gig SD support. However you can't format it for installing apps on it, just as storage for things like media files. I don't even use an SDcard and it's fast, the screen is awesome, and battery life is excellent with the 2600ma battery. It has stuff like 2.4 and 5ghz Wifi, and the Samsung apps that come with it are worth the price of the phone like the built in call blocker, security folder so you don't have to encrypt the whole phone, they just thought of everything. With the extreme power saving mode enabled you can leave this on for 4 days straight on a single charge. I added a wireless charge pad and thin soft gel case back to hold it and it's my dream phone. With a Tracphone annual plan you can laugh at how much your friends are spending on theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Nice upgrade for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Tracfone and bestbuy never fail us. Whenever my kids need a new phone there always seems to be one on sale. Good phone for the price. Way better than my son's old phone. Bigger screen, way faster, better camera, and holds a huge capacity memory card. And well of course way cheaper than anywhere else. Didn't have it in stock at our store but only took two days to get it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that we never failed your expectations on our service. Thank you for your purchase. If you need assistance, please let us know. TracFoneWireless

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Samsung J3 Luna Pro for Tracfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from my old phone. This one is much faster, has more storage, and the battery lasts longer. Glad I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    sweet phone for tracfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace the $10 smart phone that kept running out of power every day or less. Able to open apps fast and picture quality is good. Like the fact can go 2 or 3 days between charges. Was easy to set up and move my contacts from old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a great deal of storage for the price. The battery also has a very fast recharge (less than 2 hours), and needs to be recharged only once every three days with light usage. I didn't like the message keyboard, because the keys were too small.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones an upgrade of my Samsung J1 and its bigger and heavier but its worth the upgrade to have 16gb of room. i use about only 8 gb of apps so theres room for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have only had this cell phone a few days, I am VERY pleased with it. It is my first Samsung phone and it is quite easy to understand and operate. I've been trying all the features and all appear to work well. Even the voice commands work - which for me is unusual! It is a larger phone than I have had in the recent past but it doesn't seem too big. The 16mg memory is a significant upgrade for me and I am very glad I went with it. Seems to respond very quickly and the LTE data connection is also quite impressive. At this point I would certainly recommend the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see with the bigger screen. Easy to use. It's a great phone. I bought 3 for my family. Samsung is the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good size phone that can easily fit in my pocket and it has many functions that make the phone easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    dont let them fool you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone will do just about everything. Easy to use and good battery life. camera is good but not great by todays standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent capable device for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time and time again, the Galaxy J series smartphones have provided customers with options to purchase very decent smartphones for an affordable price. This phone has been price from $99-$149 at other vendors and I was fortunate to pick it up for $69 (of course, excluding taxes). The tech specs are solid enough to run apps simultaneously and can even do a little gaming. I played Super Mario Run and Dragon Ball Dakkon with no lag time, as of yet. Will test the hardware with games that require more computational resources to see how it runs on this device and will update you if I can.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    The phone is great for beginner and intermediate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I really like this phone. It is easy to set up. I can take pictures and e-mail them to my friends. I can add apps easily too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow, what an upgrade for an old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a simple TracFone before I bought this one. My granddaughter had to tell me that this was a "smart" phone. I was amazed at all the tasks it could accomplish for me. Very easy to text, check emails, check weather conditions on trips, etc. I am very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 4 out of 5 stars

    Great phone for a tracfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice android phone for the price.My wife uses it and has no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate the apps and functions. Responds quickly to touch. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the features of any other phone that I have seen. I have a nice case on it so it looks nice and it works great. It didn't break the bank either

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Great and affordable cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my LG Tracfone. Bought the Samsung Tracfone and transferred my number and account credits to the new phone. Tracfone was most helpful and the phone worked perfectly. It has a better camera and more memory than my old one. It uses Android so I was familiar with using it. Good value and affordable top up plans are available.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Mae from TracFone Wireless. Thanks for taking the time to give us a feedback. It’s important to us that our customers are more than satisfied with our products and services. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice little phone with great plan options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice mid-grade phone with several outstanding features. The camera isn't the best, but is fine for selfies etc. It runs android 6.0 with a solid processor and display for the money. This is an especially good phone for kid's emergency phone or other low use scenarios, as the plans include long period activations with limited resources at a bargain price. Cheapest I've seen in fact. Also, it's worth noting that this model comes with a removable battery with replacements about $8.00 on ebay. I consider that to be enormously useful but perhaps I'm in the minority. Well worth the price for a kid or parent phone for occasional use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We're glad to know that you liked it. Thank you! Please know that you can always contact us via this chat link http://bit.ly/2qdrKHH should you have queries or concerns. TracFoneWireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great smart phone for less money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the kind of person that does a lot of cell phone. So this phone is great and saves you money. If you are like me, $100.00 a year is all it takes for keeping this cell phone operational. No contracts and a fully functional phone.

    I would recommend this to a friend
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