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Hi. This is Cristy from TracFone Wireless. To answer your questions and assist you, we will first need to verify your current account with SafeLink Wireless and check your phone model so we can provide you with the correct information. Please contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
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