Questions & Answers

Q: QuestionIs an internet connection required for product activation?

• A:Answer Yes, an internet connection is required for product activation.

Q: QuestionDoes this include a state tax return?

• A:Answer Yes, this includes one state tax return via download.

Q: QuestionHow many federal e-files are included with the license code?

• A:Answer Five federal e-files are included per license code.

Q: QuestionHow much hard drive space is needed for this software?

• A:Answer This software requires 1 gigabyte of hard drive space.

Q: QuestionWhat operating system is compatible with this software?

• A:Answer This software is compatible with Mac OS.

Q: QuestionWhat type of software format is this?

• A:Answer This is a digital software format.

Q: QuestionDo you have the CD version?

Asked 6 months ago by thomascdhs.

• A:Answer They no longer have a CD version. Makes me sad because we have slow internet .

  Answered 5 months ago by badpriceVerified Purchase

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Q: QuestionCan not install - Turned off all windows programs pertaining to anti-virus and windows defender. Ran file as administrator, file extracts but will not load, Doing away with cd version sucks.

Asked 4 months ago by AFMole.

• A:Answer Also had difficulty with digital version, but calling Intuit & connecting with agent most often solves any problems.

  Answered 4 months ago by AntennaVerified Purchase

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Q: QuestionI have Windows 10 so I have to use the online version. I need to file 3 returns for family members. Can I do 3 returns from the online version and if so, is there anything special I need to do or is there additional cost?

Asked 2 months ago by Taxhater.

• A:Answer Yes, you are correct; the TurboTax 2025 Desktop products require Windows 11. With the TurboTax online version, you can file one federal return per Intuit account. To do another tax return you have to create a separate TurboTax Online account. Depending on each individual’s tax situation, there may be associated costs for each return. You can have up to 5 accounts with the same email address.

  Answered 2 months ago by TurboTax Brand Expert

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Q: QuestionMy iMac is running Ventura 13.7.8 , Will 2025 Turbotax Deluxe Desktop Edition work on my iMac ?

Asked 3 months ago by Michael.

• A:Answer As per our system requirements Turbotax Deluxe Desktop Edition 2025 does operate on a Mac computer running on macOS Ventura or later.

  Answered 3 months ago by TurboTax Brand Expert

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Q: QuestionSince I use Windows 10 and have to use the online version for my 2025 return, is the online version able to access my last year’s return info which is stored on my PC?

Asked 3 months ago by Taxhater.

• A:Answer Yes, you can transfer your previous TurboTax Desktop return into TurboTax Online. Keep in mind you must use the ".tax2024" data file, as PDF copies are not supported for transfers. For step-by-step guidance, please refer to our help article: 'How do I transfer last year's return into TurboTax Online?

  Answered 3 months ago by TurboTax Brand Expert

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Q: QuestionIs there a version of Turbo Tax run on Windows 10?

Asked 3 months ago by Taxhater.

• A:Answer No. TurboTax Premier 2025 for Windows requires Windows 11. If you're using Windows 10, you can still file using TurboTax Online, which works in a web browser.

  Answered 3 months ago by TurboTax Brand Expert

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Q: QuestionPlease provide the price of turbotax premier with Ca. e-file option.

Asked 3 months ago by charlie.

• A:Answer TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return currently costs $79.99 and it includes 5 Federal e-files and 1 State via download. State e-file is sold separately at a current price of $39.

  Answered 3 months ago by TurboTax Brand Expert

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Q: QuestionCan I file multiple returns with this product, e.g. mine, my children?

Asked 3 months ago by LouP.

• A:Answer TurboTax Premier Desktop Edition 2025 Federal & State includes five free federal e-files and one state preparation software download. The state e-file is sold separately for $25 per personal state return, though you can print and mail your state return at no cost. Please note that state e-file fees do not apply to all states. TurboTax Desktop products come with one license code, which can be linked to one Intuit account and the system requirements include Windows 11 64-bit or macOS Sonoma 14 or later.

  Answered 3 months ago by TurboTax Brand Expert

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Q: Questionif I purchase turbo tax premier, will I be able to see each form as I complete them or do I only see them after I pay and ready to file

Asked 4 months ago by deacon.

• A:Answer You will be able to view progress by selecting from “View Forms” at any time during the data entries.

  Answered 4 months ago by AntennaVerified Purchase

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Q: QuestionDo I need a disc drive to load software?

Asked 4 months ago by jas.

• A:Answer TurboTax Premier 2025 is available as a download only, a disc drive is not required. After purchase, you’ll receive the download and activation steps via email. Your computer will need to meet the system requirements: Windows 11 (64-bit) or macOS Sonoma 14 or later.

  Answered 4 months ago by TurboTax Brand Expert

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Q: QuestionDo you send me the software codes and instructions in the mail?

Asked 4 months ago by Anonymous.

• A:Answer No, code is sent to your email. No instructions, except prompts that appear in the download process

  Answered 4 months ago by AntennaVerified Purchase

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Q: QuestionI have a home that I live in which is solely used as a residence and a second home is a rental. the second home had major damage,which turbo tax do I need

Asked 4 months ago by dano.

• A:Answer For reporting rental income and any related losses, TurboTax Premier 2025 is recommended, as it includes Schedule E support.

  Answered 4 months ago by TurboTax Brand Expert

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Q: QuestionDoes the software allow for download on pc and a mac (2 downloads) for the same purchased key?

Asked 4 months ago by Anonymous.

• A:Answer Yes, TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows can be installed and authenticated on up to 5 computers with your license code as per our user agreement. For more information on switching between Mac OS/Windows and to make sure your device meets the system requirements, please refer to the help article on our TurboTax site called "How do I get started with TurboTax Desktop?"

  Answered 4 months ago by TurboTax Brand Expert

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