Questions & Answers
- QuestionFor the Turtle beach Elite 800's that release in a month, does it come with the same benefits that it does on turtle beach's website? (11 Answers)
For example, with the elite memember ship does it come wit:2 year extended warranty (currently 1 year for other products) for Elite products only Twitch Turbo trial membership of ad-free service Early access to Turtle Beach news and product information Exclusive discount & offers on TurtleBeach.com and partner websites Turtle Beach Ear Force Elite Membership card Choice of Turtle Beach Ear Force Elite Short Sleeve T-Shirt or Hooded Long Sleeve Tee Choice of Two free sets of Swappable Speaker Plates from TurtleBeach.com Best Buy Coupon) Also do we get the 2 year warranty that it says on the Turtle Beach website as well?
Closed to new AnswersAnswers
From what I'm aware of you also get the 2 year warranty as well. Just have to wait for the Elite registration part of the Turtle Beach website to go live and then you can register.
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- QuestionMic. issues (10 Answers)Answers
When I first got this head set I did run into a few issues with the Mic, my friends basically said I sounded far away when I was talking straight into the Mic. I updated the software by connecting it to my computer and it's been totally fine since then.
- QuestionPS4 Compatibility (10 Answers)Answers
- Questiondoes this work on the pc flawlessly? (11 Answers)Answers
Your computer must be equipped with a Dolby Digital Live sound card in order to get surround sound through the Turtle Beach Elite 800. It will work on a Windows or Mac OSX, but if your computer does not have a DDL sound card using a digital optical S/PDIF output, you will just get enhanced stereo audio and not surround sound.
- Questionwill it work with the ps4 and the x box one? (11 Answers)Answers
- QuestionProper set up configuration for the optical and usb connections? (9 Answers)
When connecting a PS4 and and XboxOne, how do I route the USB and Optical connections, so that it will work with both systems without having to unplugging this and move it here. I understand how to connect one system or the other, but how do I do it at one time?Answers
- QuestionPS4 controller cord? (11 Answers)Answers
It is fully wireless via transmitter/charging stand. It will connect to the PS3 via bluetooth, not the PS4. There is a USB connection that goes from the PS4 to the charging stand/transmitter that powers the transmitter and makes it wireless, kinda like the USB dongle for the Playstation Gold Headset.
- QuestionIf there's headphone jack, then can't you just plug in a boom mic there? (4 Answers)Answers
- QuestionDoes the Bluetooth work for music? I mean can I stream music to them while playing. (10 Answers)Answers
- QuestionWhy is not possible to order the TB 800x being physical present at 3 Best Buy locations? -- drove to those 3 locations on Saturday May/23/15 (3 Answers)
When I saw that the 800x were available at Best Buy Friday May/22, I immediately sold my TB xp510 I was using with my xOne with adapter to a buddy of mine and he bought them on the spot, I then drove Saturday May/23 to Best Buy to purchase the 800x from the store, went to 3 different stores (1 in Brownsville, TX and 2 in McAllen, TX), none had them in stock, even the BB sales associates were unable to order them from their computers. I tried to order them on my computer and would get an error message. WHY DOES BB ADVERTISE HAVE TB 800X AVAILABLE, WHEN THEY DON’T HAVE IT AVAILABLE?? Now I’m left without a headset, because I already sold my xp510 – BB PLEASE HELP!Answers
I've ran into the same issue. I've called multiple stores (all over the state) and even the main online headquarters in an attempt to get an answer. All I can derive from my calls is that they have yet to even get any of these in stock. Most of the in store locations I was at / called weren't even able to look this product up therefore it hasn't even been put into their systems yet and the online office simply said it was out of stock even though this is a brand new product. This is a prime example of either Turtle Beach not getting the product to Best Buy or Best Buy not doing their jobs to get new products to its consumers.
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