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You need to contact the store. Something is missing in the connection.
Sorry, there was a problem. Please try again later.That may indicate an issue with the remote. Try taking the batteries out of the remote and pressing all of the buttons on the remote twice, then place the batteries back in it and try it out. If it continues to function incorrectly, I would like you to call our call center at 1-877-467-4289 so go about the warranty evaluation of the remote.
Sorry, there was a problem. Please try again later.
