Questions & Answers

Q: QuestionDoes this remote have a backlit keypad?

• A:Answer Yes, this remote has a backlit hard button keypad.

Q: QuestionHow many devices can this remote control operate?

• A:Answer This remote control can operate up to 255 devices.

Q: QuestionIs this remote control compatible with most IR and RF A/V components?

• A:Answer Yes, it is compatible with most IR- and RF-capable A/V components.

Q: QuestionWhat is the maximum operating range of the remote?

• A:Answer The maximum operating range is 100 feet.

Q: QuestionWhat type of battery does this remote use?

• A:Answer This remote uses a Lithium-ion rechargeable battery.

Q: QuestionBattery not charging. What can be done?

Asked 5 months ago by Anonymous.

Q: QuestionI would like to purchase the Universal Remote MX990 WITH the CCP software. I have an older version (MX880) and I can easily program the MX990. Can I get the MX990 WITH the CCP software ? Thanks

Asked 1 year ago by Mike.

Q: QuestionCan I download my programs I have setup for my Harmony Elite remote on the harmony app?

Asked 1 year ago by scott.

Q: QuestionHow is the programming done? Do I download software or is it provided?

Asked 2 years ago by Harry.

• A:Answer Excellent tech (Geek Squad )employees can do it for you.

  Answered 2 years ago by SharonLVerified Purchase

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Q: QuestionDoes this remote control have voice activation?

Asked 2 years ago by Natrat.

• A:Answer No voice activation

  Answered 2 years ago by SharonLVerified Purchase

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Q: Questioncan I buy the cradle MX-990 alone?

Asked 2 years ago by judy.

Q: QuestionI have an older URC 980 and believe it needs reprogramming, due to some changes in our system. Do you have someone that does the UCR programming? I am also looking at the URC 990, thinking I may need to upgrade. Do you have programmers for the URC 990?

Asked 3 years ago by UCRinformation.

Q: QuestionHi Comcast came out and put a net box in my living room for my tv. Now my remote will not work. I have a Sony 85'' 4k HDR Ultra HD Tv and a color universal remote (MX990). What do I do? also my tv sometimes blinks and the color is funny. Patti Antill

Asked 4 years ago by DogPalace.

• A:Answer I'm not sure if either the Comcast box, the MX990 Universal Remote or the Sony TV are the culprit, but possibly the HDMI cable connecting the Box to the TV.

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  Answered 4 years ago by BillG

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Q: QuestionWhy does a remote $500 cost as much as a console 25in tv All It does Chang channel and volume

Asked 3 years ago by Cheap.

• A:Answer because this isn't a run of the mill remote. this is a remote that interfaces multiple A/V devices and smart home devices into one. it requires a technician with highly secured software to program to work everything.

  Answered 3 years ago by Anonymous

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