A:AnswerHi George312,
Thanks for reaching out. Usually, if it's unlocked, you'll be the one who buys the sim card from your preferred carrier. It would be best for you to contact the seller if they will include a free sim card or not.
In case you have questions, please email us at [email protected] to further assist you.
- Frank
A:AnswerHi Jtttt, thanks for having one of our phones. This link might help you in getting and changing the Wi-Fi password of your device for mobile hotspot and tethering: https://www.verizonwireless.com/support/knowledge-base-222318/. -Ruby
A:AnswerHi San,
This phone is compatible for Verizon Prepaid Services and it will not work with a different carrier. You may refer to this link for the US Unlocked version https://www.bestbuy.com/site/motorola-moto-e5-play-with-16gb-memory-cell-phone-unlocked-black/6291837.p?skuId=6291837
https://www.bestbuy.com/site/motorola-moto-e5-plus-with-32gb-memory-cell-phone-black-sprint/6252361.p?skuId=6252361
In case you have questions, please email us at [email protected] to further assist you.
- Frank
A:AnswerWith power off, press and hold the power on and volume down buttons simultaneously for 15 to 30 seconds, should be able to erase data from the bootloader. If that combo doesn't work try power and volume up. Hope it helps,
A:AnswerBest buy only sells one incipio case for this phone, Which I personally Do Not recommend. The case is very simple and doesnt protect the phone and for this kind of phone you need a very sturdy hard protective case. Your phone screen will crack on your first drop I can assure you. You're going to need something that protects the phone all around including a very good screen protector. Replacing the phone won't be cheap. Motorola charges you for a replacement the price of the phone itself.
