A:AnswerRoger - We are sorry to hear that the VTech CS5119-2 does not work as expected. The telephone system does not have a built in answering machine. The unit which has a built in answering machine is the model VTech CS5129-2.
Thank you,
-VTech Support
A:AnswerHi - The Vtech CS5119 supports up to five handsets. You may purchase a CS5109 if you wish to expand. Thank you for your interest! ~VTech Support
A:AnswerZebh - We are sorry to hear that you are having issues with the VTech CS5119-2. Make sure that the number of rings of your Telephone service provider's Voicemail is 2 rings less than what is set on your answering machine. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
A:AnswerHi - The compatible cordless handset for the VTech CS5119-16 is the model CS5109-16. The phone system can have up to 5 cordless handsets.
Thank you,
-VTech Support
A:AnswerHi - The VTech CS5119-2 does not have a built in answering machine. If you are referring to Voicemail, please contact your telephone service provider for assistance.
Thank you,
-VTech Support
A:AnswerAnnie - Yes, the VTech CS5119-16 is expandable up to 5 cordless handsets. The cordless handset compatible with the unit is the model VTech CS5109-16 and CS5109.
Thank you,
-VTech Support
A:AnswerHi - The VTech CS5119-2 does not have a built in answering machine. If you are subscribed to Voicemail, the telephone will not be able to broadcast messages while it is being recorded. You may want to check the model VTech CS5129, which does have a built in answering machine.
Thank you,
-VTech Support
A:AnswerHi - The VTech CS5119-2 does not have a built in answering machine. If you are referring to Voicemail, please contact your telephone service provider as it is a subscription from them.
Thank you,
-VTech Support
