A:AnswerDear Customer,
Thanks for bringing this issue to our attention. We have checked and ensured the problem have been fixed on our website. If you haven't registered your product, you may still do so. Please try again using the link below and it should be able to process your product registeration now.
https://www.vtechphones.com/support/product-registration
Regards,
VTech Support Team
A:AnswerHi - Here's how you can change the WiFi connection on the RM5752.
1. Press Menu button on the parent unit.
2. Scroll to the Wi-Fi icon, then press Menu.
3. Select Configure Wi-Fi.
4. A list of available connections will appear, select your network then enter the password when asked,
If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
A:AnswerThe VTech VM5262 is not compatible to an iPhone. This unit will only work as a set and is not compatible with any devices. However, the RM5752 has the feature you are looking for which you can remotely access your baby monitor away from home by connecting the unit to your wi-fi and accessing the app through your iPhone.
A:AnswerHi - The baby and parent unit of the VTech RM5752 has to be connected on the same Wi-Fi. You will still be able to use your smartphone to monitor even if it is not connected on the same Wi-Fi.
Thank you,
-VTech Support
A:AnswerHi - We apologize but the VTech RM7764 is a non-expandable baby monitor system. You cannot add additional cameras to it. Thank you for your interest! ~VTech Support
A:AnswerHi - We apologize if you are having issues with your VTech RM5752. Please check if the software on your baby monitor is updated. Due to the nature of your inquiry, we recommend that you contact our Customer Support at 1-844-848-8324. We are open Mondays through Fridays from 9:00 AM to 5:00 PM. Thank you! ~VTech Support
A:AnswerHi - We are sorry if you are having issues with the WiFi connectivity on your VTech RM5752. Due to the nature of your concern, we suggest that you contact our Customer Support at 1-800-595-9511 for troubleshooting. We are open from Mondays thru Fridays,9:00 AM to 5:00 PM. Thank you! ~VTech Support
A:AnswerFor my purpose, I leave it plugged in continuously. It’s wireless but I found that the charge only last about 5 hours. I use to monitor my downstairs, not baby monitoring.
A:AnswerHi - The VTech RM5752 is compatible with smartphones and mobile tablet. It does have an available application which you can download from the App Store or the Google PlayTM Store.
Thank you,
-VTech Support
A:AnswerHi - Yes, the VTech RM5752 WiFi is only needed upon initial setup and for accessing the baby monitor thru the mobile app. Thank you for your interest! ~VTech Support
A:AnswerBards - The VTech RM5752 is not compatible with type c and a USB AC adapter. The baby monitor uses a barrel type plug AC adapters.
Thank you,
-VTech Support
A:AnswerAdam - Wi-Fi connection is required during initial setup of the VTech RM5752. Once your camera is located, the system will connect the camera via the same Wi-Fi network that your parent unit has connected to. When the camera is successfully added to your parent unit, the parent unit displays the camera image. Remote monitoring via the app is optional.
Thank you,
-VTech Support
A:AnswerHi - We are sorry if you are unable to expand your baby monitor. The VTech RM5752 is a non-expandable baby monitor, we do not have additional cameras that will work with the system. Thank you for your interest! - VTech Support
