“Where/how do you get the free software? They didn't ship Photoshop Elements, Autodesk Sketchbook Express, Anime Studio Debut, etc. with my medium pro”

1-10 of 11 Answers

• There is a license key on the envelope containing the driver installation CD. Use that license key to retrieve downloads of the bundled software along with those license keys when registering your product on the Wacom website.

  Answered by Anonymous 10 years ago

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• Bought for my daughter for Christmas after two years of researching. Was buying in Hugh part for software. Could access either. Called Wacom said 6 months ago they stopped including most of the software listed on BestBuy. I did spend an hour arguing with the overseas support line person and eventually after many times on hold he said if I sent a bunch of documentation he would give me the 'old' bundle. So we did and he did. I am hugely disappointed after two years and so much research. Ugh. Good luck.

  Answered by Keme 10 years ago

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• In the documentation (a couple of cards in the packing material) It has a web link where you register the tablet and can choose 2 of the available software downloads. Be aware that some are just trials. I made it a point to take screen shots of the key codes etc.

  Answered by Cynyster 10 years ago

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• I downloaded the software from the Internet. I believe that the included CD included a number which I used to download from the Internet, as I don't have a CD drive. It was very easy.

  Answered by thia57 10 years ago

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• Use the code on the CD when you register the tablet.

  Answered by Leithal 10 years ago

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• From their website - there should have been a card in the box that had a URL to download the free software

  Answered by GeeksGoneBad 10 years ago

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• You have to use the disk that came with it and register your Intros on the Wacom site.

  Answered by Jawanena 10 years ago

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• You need to register the product with Wacom and then download it from their site.

  Answered by Zerogeek 10 years ago

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• The Trial versions should be on the disc that comes with the unit. They are only trial versions.

  Answered by fictiondave 10 years ago

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• it never offered those upgrades

  Answered by Texchef 10 years ago

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