Questions & Answers

Q: QuestionWhich operating systems are compatible with this SSD?

• A:Answer This SSD is compatible with Windows 11, 10, and 8.1 operating systems.

Q: QuestionWhat kind of interface does this SSD use?

• A:Answer This SSD uses a PCIe Gen 4 x4 (NVMe) interface.

Q: QuestionWhat is the storage capacity of this SSD?

• A:Answer This SSD has a storage capacity of 2TB.

Q: QuestionWhat is the maximum read speed of this SSD?

• A:Answer The WD_BLACK SN770M NVMe SSD boasts read speeds of up to 5,150 megabytes per second.

Q: QuestionHow can I monitor the health of this SSD?

• A:Answer You can monitor the health of the SSD using the Western Digital Dashboard software.

Q: QuestionWill this ssd work for the Xbox Series X as an internal ssd replacement/upgrade?

Asked 2 years ago by XboxGamer.

• A:Answer yes. if you seek a different brand, read for the formfactor. 2230 is the formfactor for Xbox Series X internal m.2 SSD. as is this product.

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionIs it compatible with the Steam Deck?

Asked 2 years ago by Anon.

• A:Answer The Steam Deck specifically requires an SSD in the M.2 2230 form factor and this drive should be single-sided, so yes.

  Answered 2 years ago by JustoS

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Q: QuestionWhile in the description, it says that it can be used in ROG Ally systems. However, I have an ROG Ally Z1 Extreme. Would this SSD work on the ROG Ally Z1 Extreme models?

Asked 2 years ago by Saintsfan1372.

• A:Answer It sure will. The storage interface is the same for both models.

  Answered 2 years ago by Cmatt1977Verified Purchase

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Q: QuestionDescription says for Asus or Steam, does replacing it void the warranty or geek squad protection plan if we do it ourself?

Asked 2 years ago by Jason.

• A:Answer Yes it will void warranty

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this work with a Microsoft Surface Pro 7+ ?

Asked 3 months ago by Deborah.

• A:Answer Hi Deborah, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 3 months ago by Western Digital Team

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Q: QuestionIs this compatible with legion Go S?

Asked 4 months ago by Samuel.

• A:Answer Hi Samuel, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 4 months ago by Western Digital Team

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Q: QuestionI tried asking if this has a Phoson controller since they are incompatible with my setup. The wd rep answered with how support has split in your company...that doesnt answer if this has a Phison controller in it. So, does it? Yes or no?

Asked 5 months ago by MeMania.

• A:Answer Hi MeMania, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 5 months ago by Western Digital Team

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Q: QuestionWhat kind of controller does this use? Is it a phison? Phison's are incompatible with my setup

Asked 6 months ago by MeMania.

• A:Answer Hi MeMania, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 6 months ago by Western Digital Team

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Q: Questiondoes this work for mac studio

Asked 1 year ago by subbastion.

• A:Answer While the Mac Studio DOES have a physically removable SSD, only the SSD that the system was shipped with and recognized by the T2 chip will work with the system. This means no 3rd party SSD will work with the Mac Studio. If you want to read more, I would recommend reading Ars Technica’s “Explaining the Mac Studio’s removable SSDs, and why you can’t simply swap them out” article.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes WD - BLACK SN770M 2TB Internal SSD PCIe Gen 4 x4 M.2 2230 for ROG Ally and Steam Deck work with Microsoft Surface 7 Edition?

Asked 1 year ago by Anonymous.

• A:Answer Hi, thank you for contacting us. Please know that the WD BLACK SN770M Internal SSD PCIe Gen 4 x4 M.2 2230 form factor drive is compatible with ROG Ally and Steam Deck and it can work with Gen 3 devices as it comes with Gen 4 technology. But we also recommend contacting the host device manufacturer support for more compatibility information.

  Answered 1 year ago by Western Digital Team

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Q: QuestionIf I get an internal sd card from Best Buy do they have someone who can install it for me?

Asked 2 years ago by Lamar.

• A:Answer Yes you can go to geek squad and ask about pricing for installation.

  Answered 1 year ago by SharonTVerified Purchase

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Q: QuestionThis SSD works on laptop Asus Rog Flow X13 2023 ?

Asked 2 years ago by VithorRoder.

• A:Answer Yes it does

  Answered 2 years ago by WarrenJVerified Purchase

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Q: QuestionIs this compatible with legion go

Asked 11 months ago by Anonymous.

• A:Answer Hi, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 7 months ago by Western Digital Team

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Q: QuestionDoes this work with Mac mini m4

Asked 1 year ago by Anonymous.

• A:Answer Hi, thanks for contacting us. Please know that the WD BLACK SN770M Internal SSD PCIe Gen 4 x4 M.2 2230 Form Factor Drive is designed for ROG Ally & Steam Deck and it can also work with Gen 3 devices as it comes with Gen 4 technology. So, if the host device drive has an M.2 2230 slot then it should work on the mentioned device. Also, we always recommend contacting the host device manufacturer support for more compatibility information.

  Answered 1 year ago by Western Digital Team

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