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Page Showing 121-140 of 822 questions
  • QuestionI have a mac book air running i read that I would have to format this to be compatible with my computer. But once I do that if I want to later connect to those picture printing machines like at Walmart will it be read? i want this for pictures only

    Asked by Liz01.

    • Answer As long as you have the format in TIFF I dont foresee a problem.

      Answered by Minisaba

  • Questionwill this work on windows 10 dell laptop?

    Asked by ds.

    • Answer Yes I purchased one for use with my Dell Windows 10 laptop to create a system image for easy system recovery and to store my personal files off the computer.

      Answered by atcgadget

  • QuestionWill this work with my dish receiver

    Asked by Bamabandit.

    • Answer Just tried it today. Dish DVR recognizes & formats. Would NOT transfer any recordings!!! Tried it four times. Just reboots DVR, goes through setup, then NOTHING!!!!!

      Answered by VeryDISAPPOINTED

  • QuestionIs this hard drive compatible with the Xbox Series S?

    Asked by Olives.

    • Answer Hi Olives, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please check with your host device vendor for more compatibility information. For more information about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf

      Answered by Western Digital Team

  • QuestionWill this work with Time Machine and Mac OS 26?

    Asked by JoeC.

    • Answer Hi JoeC, Please be informed that WD Easystore External drive comes preformatted in NTFS format for Windows OS, However, In order to use the drive for macOS you can reformat the drive to APFS file system compatible on Mac by using this link: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it. For Time Machine backup and restore from MacOS to WD External Drive please refer to the link: https://support-in.wd.com/app/answers/detailweb/a_id/18952/ If you are facing any issue, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible.

      Answered by Western Digital Team

  • QuestionCan an external drive be used with an android phone?

    Asked by PatriciaH.

    • Answer I dont see why not. But the one issue you will have is finding an adapter for the cable, which is normally USB A

      Answered by CarlosB

  • QuestionDoes it have a USB-A cable?

    Asked by Gvarnon.

    • Answer Yes

      Answered by CarlosB

  • QuestionIs this device connected to the cloud. does it require a subscription to use?

    Asked by tbh62.

    • Answer No prescription is required for use. They do have some cloud options for data recovery and data backup. They only give you a small amount of space to begin with, more space will cost.

      Answered by CarlosB

  • Questionis this compatible with gaming laptops and pcs?

    Asked by buford.

    • Answer yes i use it everyday

      Answered by Cole

  • QuestionHow do we move photos from an iPhone to this device?

    Asked by Rmac.

    • Answer Hi, Please be informed that the Easystore Portable hard drive is designed and tested for Windows and macOS computers. We have not tested the drive on mobile devices or an iPad. We recommend to use computer to backup the phone to the drive. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf

      Answered by Western Digital Team

  • QuestionWhat is the function of the USB external Hard drive?

    Asked by Jackson.

    • Answer Hi Jackson, The Easystore External Hard Drive is a portable storage device used for backing up files, expanding storage, and transferring data between devices. It connects via USB and works with Windows and Mac Operating System. If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb

      Answered by Western Digital Team

  • QuestionDoes this work with 10 gen IPad?

    Asked by GothicCheese.

    • Answer Hi , Please be informed that the WD Easystore External drive is a plug 'n' play device tested and designed for Windows and Mac computers. We have not tested the drive on mobile devices or an iPad. We recommend you to use the computer to move the data from the phone to the drive. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf

      Answered by Western Digital Team

  • QuestionHow do I install?

    Asked by Andyr.

    • Answer Plug it into any USB-A 3.0+ port

      Answered by Garrett

  • Questioncan you back up your computer on a external hard drive

    Asked by kat.

    • Answer Hello kat, Please be informed that WD My Easystore External drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. You could use File History or Acronis on windows. You could refer to the link mentioned below: Windows 10 and 11 File History Backup and Restore to a WD DAS- https://support-en.wd.com/app/answers/detailweb/a_id/25298/ and for using Acronis you could refer to the link mentioned below: https://support-en.wd.com/app/answers/detailweb/a_id/30022/kw/acronis Also, Please be informed that for backup on Mac you could use macOS Time Machine Backup and Restore to a WD DAS- https://support-en.wd.com/app/answers/detail/a_id/18952/kw/time%20machine If you are facing any issues please contact us at https://support-en.wd.com/app/ask/session/

      Answered by Western Digital Team

  • Questionis this WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive compatible with windows 11?

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. For more information about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf

      Answered by Western Digital Team

  • QuestionCan this be used with an Android Tablet

    Asked by MrBee.

    • Answer Hi MrBee, Please be informed that the Easystore Portable hard drive is designed and tested for Windows and macOS computers. We have not tested the drive on mobile devices or an Android Tablet. We recommend to use computer to backup the phone to the drive. For more information about the drive, Please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf

      Answered by Western Digital Team

  • Questionis this external drive pre-formatted?

    Asked by Oldguy.

    • Answer Hi, The WD Easystore 2TB External USB 3.2 Gen 1 drive comes pre-formatted in the NTFS file system, making it ready for immediate use with Windows.

      Answered by Western Digital Team

  • QuestionI have a gaming pc that the hard drive died on. Would I be able to use this as my primary hard drive for the pc?

    Asked by Dalton.

    • Answer The WD Easystore 2TB External USB 3.2 Gen 1 drive cannot be used as a primary hard drive to run your gaming PC’s operating system. It is designed for external storage, not as a replacement for an internal system drive.

      Answered by Western Digital Team

  • QuestionCan this portable hard drive be used to transfer programs and files from a Windows 10 PC to a new Windows 11 PC?

    Asked by Flesbule.

    • Answer Thank you for your query. Yes, the WD Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive can be used to transfer files and programs from a Windows 10 PC to a Windows 11 PC. If you have further questions, kindly open a support ticket at (https://support-en.wd.com/app/askweb)

      Answered by Western Digital Team

  • QuestionIs this hard drive compatible with PS5 console?

    Asked by Ced.

    • Answer Hi, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. You can store the games but not play directly from the external drive. We recommend you to please check with your host device vendor for more compatibility information For more information about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf , Moreover we suggest you to check out our WD_Black Series of drives for PS5.

      Answered by Western Digital Team