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Page Showing 161-180 of 822 questions
  • QuestionIs there some kind of user manual? My package only has the lawyer required info'

    Asked by AlKn.

    • Answer Hello, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible and comes with USB 3.0 Type-A​​​​​​​ Interface. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this be good to add to my gaming PC and add games?

    Asked by Jay.

    • Answer Hello Jay, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. Moreover, you can store the games but not play directly from the external drive. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs the WD Black Easystore 2TB External USB 3.0 Portable Hard Drive compatible with a PlayStation 5 console?

    Asked by BSUFANID.

    • Answer I have not tried to connect it my son’s PlayStation 5 yet

      Answered by Wagdog12

  • QuestionWill this work with Windows Vista?

    Asked by Tom.

    • Answer Hello Tom, Please be informed that Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWould this work to record from a smart tv?

    Asked by Anonymous.

    • Answer Hello, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible and comes with USB 3.0 Type-A​​​​​​​ Interface. We recommend you to please contact your host device vendor support to check whether the drive will support. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCould I use this to copy a bootable disc image to?

    Asked by Anonymous.

    • Answer Hello, We would like the opportunity to gather more information to isolate the issue and to assist you directly or we request you kindly open a support ticket at: https://support-en.wd.com/app/askweb to elaborate on the issue and, our support team will get in touch with you at the earliest. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill it work with android phone for pictures

    Asked by E.

    • Answer Yes depending on how you hook it up but i would jus get a sd card most phomes have sd slots

      Answered by Anonymous

  • QuestionCan you retrieve data from WD easystore that stopped working

    Asked by RickeyD.

    • Answer Hello RickeyD, Western Digital does not have any in-house data recovery service in order to recover the files from the affected/non-functional hard drives. You may need to contact a Data Recovery company to recover the data. If there are no backups or second copy of the data on an different device or location and data recovery is required, please contact one of our Data Recovery Partners or refer to link : https://www.westerndigital.com/support/store/warranty-services/data-recovery -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes anyone know if you can still download the auto backup software for this drive? The WD site says the WD Backup for Windows software has reached its end of support. I want something that only backs up new or altered files.

    Asked by HappyCamper.

    • Answer Hello, We are sorry for the inconvenience. We recommend you please refer to the link (https://support-en.wd.com/app/products/downloads/softwaredownloads) to download Acronis True Image for Western Digital to backup the contents to the drive. If you face any issues, kindly please open a ticket at (https://support-en.wd.com/app/askweb)

      Answered by Western Digital Team

  • QuestionIs it compatible with PS5?

    Asked by Ben.

    • Answer Hello Ben, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please check with your host device vendor for more compatibility information. For more info about the drive, Please refer to the following link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionMy new computer doesnt have a CD drive. How do I play CDs??

    Asked by Anonymous.

    • Answer Hello, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device designed and tested for Windows & macOS. It has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I back up my iPhone directly to this device?

    Asked by PeteC.

    • Answer Hello PeteC, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device designed and tested for Windows & macOS. It has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. We have not tested the drive with mobile devices, so we recommend you to move the data from phone to Drive using your computer. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWould i be able to get this for my PC and install games on it and play them?

    Asked by Rinjak.

    • Answer Hello Rinjak, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. Additionally, you can store games but not play them directly from an external drive. We recommend you to please check with your host device vendor for more compatibility information. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI bought this external drive about six months ago and it now makes a tik tik tik sound and cannot be detected. I'm considering hiring specialists to extract the data but t need the model number of the drive itself. How can I open the enclosure to get it?

    Asked by Illuminati.

    • Answer I notice mines makes a clicking sound also. But I only closely paid attention gto this when I was using an USB multi-port and had it connected to this. When using some of these multi-port USBs, although you can hook up to 6 devices into it, it will only allow a few to actually connect at one time. The clicking sound I got was because I had 4 devices hooked to the device so the External hard drive made clicking sounds because it was trying to connect. ..But for your question, First I would try to take it to Geek Squad to see if they can remedy the problem. Maybe there is something wrong with your connection to whatever device you are hooking it up to. But Geek Squad should be able to retrieve the information you seek or maybe even help fix the problem of not connecting. It maybe be something as simple as a Microsoft issues that won't detect the device

      Answered by Archer12

  • Questionwill this work on a dvr/digital converter

    Asked by JoanneB.

    • Answer Hello, Please be informed that we would recommend our customers to choose WD purple drive for DVR/ NVRs for mainstream surveillance. You could try using WD Easystore drive it may or may not work with it. However, Please check with the manufacturer vendor whether the drive will fit and support the host device. For more information about WD Easystore drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionHi, is this compatible with android phones?

    Asked by Joedaddy.

    • Answer Didn't work with my galaxy s21 ultra.

      Answered by RobertoG

  • QuestionDo it work with PlayStation 5

    Asked by LeroyS.

    • Answer Yes, it is very simple to install. Your games will load much faster in addition to the ample memory.

      Answered by Anonymous

  • Questionis this compatible with a insignia fire tv?

    Asked by Anonymous.

    • Answer l

      Answered by Tlkklslsl

  • QuestionDoes this portable hard drive come with 2 terabytes of storage? Is that what 2 TB stands for?

    Asked by Anonymous.

    • Answer Yes

      Answered by Anonymous

  • QuestionCan This be used to Store/Move PS5 games?

    Asked by Tim.

    • Answer Yes it can! But can not play ps5 games from it, but you can play ps4 games from it without moving it back to your PS5 hard drive

      Answered by Justwantaps5