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Questions & Answers

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Page Showing 761-780 of 827 questions
  • QuestionSDD or HDD storage???

    Asked by Jun9x.

    • Answer Hi Jun9x, Please be informed that WD Easystore is a plug 'n' play hard drive tested and designed for Windows and Mac computers. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWhen backing up weekly, does it write over old back-ups or write new back-up every time. Plus can you delete old back-ups?

    Asked by Doug.

    • Answer Hi Doug, Please be informed that the WD Easystore drive comes equipped with WD Backup software for windows & Time Machine for macOS. WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer. WD Backup keeps up to 5 older versions of each file. To know more about the WD Backup software refer to the link: https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionI have this same hard drive and have been trying to find out if it's a ssd or an hdd? I can't figure out how to tell.

    Asked by UskxxW0rldW1de.

    • Answer Hi UskxxW0rldW1de, Please be informed that the WD Easystore drive is a plug 'n' play External Hard Disk Drive. The drive ships with a USB 3.0 cable​​​​​​​ and uses USB 3.0 Type-A interface. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with the PS5?

    Asked by SonsofAbyss.

    • Answer Hi SonsofAbyss​​​​​​​, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. However, the drive works well with the gaming console. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned below to know more about the WD Gaming Drive. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan I use this to store my data and my xbox one games at the same time?

    Asked by jomalo.

    • Answer Hi Marito, Please be informed that in order to assist, it would be helpful to have a little bit more information. Please get in touch with our customer service team to elaborate the issue. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes it work with Samsung Smartphones?

    Asked by Wadgod.

    • Answer Hi Wadgod, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers/laptops for seamless operation. For more info refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan this hard drive be used on my Sling Airtv 2 to allow me to save and back up local stations?

    Asked by Doby.

    • Answer Hi Doby, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed only for Windows and Mac computers for seamless operation. Please check with your host device vendor support whether the drive will fit and support the device. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan this be used on a laptop?

    Asked by Abahl.

    • Answer Yes

      Answered by Chunk

  • QuestionWill this work with PS5?

    Asked by Minerva.

    • Answer Hi Minerva​​​​​​​, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers for seamless operation. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned to know more about the WD Gaming Drive and its compatibility. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • Questionis this hd has data recovery ? has anyone done that

    Asked by Dolbysetup.

    • Answer Hi sub, Please be informed that the WD Easystore drive is a plug and play device. Moreover, the drive supports Data Recovery. For more info about the drive refer the below link- http://products.wdc.com/library/AAG/ENG/4078-705145.pdf  Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionMy bf needs a new Hardrive so he can watch movies on different devices. Mainly his tv(s). Would this work? He currently Only Uses a thumb drive. He has a Samsung tv

    Asked by Ashley.

    • Answer Hi Ashley​​​​​​​, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. The drive comes pre formatted for Windows OS. The drive must be reformatted to make it work with a TV. ​​​​​​​Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill model WDBAJN0020BBK-WESN work with Xbox One? I've been trying for hours and can't seem to get it to work.

    Asked by Gamer.

    • Answer Hi Gamer, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. However, you may use the drive with your Xbox one. To know more about the drive refer link- http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I back up 2 computers on this. If so how do I separate the two?

    Asked by SINGSBASS.

    • Answer Hi SINGSBASS, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and macOS computers for seamless operation. Yes, you can backup two computers in the single drive. The backup application will make separate backup folders in the drive. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionAre the owners manual straight forward and easy to understand and follow for seniors?

    Asked by Babs.

    • Answer Yes it is. Plug it in to your USB port and it shows up on your desktop. Using it for backups according to your systems directions or for additional storage is straightforward.

      Answered by SFSgear

  • QuestionIs this easily useable with pc? I have one with my console and it works fine. Can it hold games on pc?

    Asked by Zach.

    • Answer Yes. It is just like an external drive.

      Answered by DaveRipaldi

  • QuestionIs this compatible with ps5

    Asked by Noah.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. However, Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.​​​​​​​Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan this be used with a playstation 3?

    Asked by Ladybug76.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.​​​​​​​Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I connect/transfer data to this with my Samsung Galaxy S9+ cell phone?

    Asked by Fritz.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. However, Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.​​​​​​​Need Help? Please see our "'Contact Us" page for information.​​​​​​​​​​​​​​

      Answered by Western Digital Team

  • QuestionDoes it work with a spinning disc or is it solid state ?

    Asked by Moe.

    • Answer Hi Moe, The WD Easystore drive is a plug and play Hard Disk Drive tested and designed for Windows/Mac computers for seamless operation. ​​​​​​​Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan you play a DVD on this hard drive?

    Asked by phiddy.

    • Answer No. This specific product is simply extra storage for whatever system you watch your DVDs on, be it a gaming console or a home computer.

      Answered by BenD