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Questions & Answers

Your price for this item is $169.99
Page Showing 1-17 of 17 questions
  • QuestionHow is this Easystore hard drive powered?

    • Answer This Easystore hard drive is powered through the USB port.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the storage capacity of this Easystore hard drive?

    • Answer This Easystore hard drive has a storage capacity of up to 6TB.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat comes included with this Easystore hard drive?

    • Answer The Easystore hard drive includes software for device management and backup.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Easystore hard drive come with backup software?

    • Answer Yes, the easystore portable storage comes equipped with backup software.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty on this Easystore hard drive?

    • Answer This Easystore hard drive has a 2-year limited warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIt works with ps5?

    Asked by garcia.

    • Answer Hello, We’re excited to inform you that the WD Easystore drive is fully compatible with PS5 and offers a simple plug-and-play experience. Enjoy seamless storage expansion without any setup hassle!

      Answered by Western Digital Team

  • QuestionCan you partition this drive to use with both Mac Time Machine and general storage?

    Asked by CT.

    • Answer Hello, Please note that you can format the drive for Time Machine backups or use it for general storage. However, you cannot do both at the same time. Also, we do not recommend partitioning the drive. Please refer to the following resources: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ and https://support-in.wd.com/app/answers/detailweb/a_id/18952/ If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb the customer support team will contact you as soon as possible.

      Answered by Western Digital Team

  • QuestionCan it store videos and photos

    Asked by Anonymous.

    • Answer Yes. I have both on mine.

      Answered by ChristopherJF

  • QuestionDoes it include Encryption?

    Asked by Jimbo.

    • Answer Hi, Please be informed that WD security software is not supported on this drive. You may need to use any third party software to encrypt the drive. If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb

      Answered by Western Digital Team

  • QuestionIs it compatible with x box

    Asked by Scooby.

    • Answer Hi, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. You can store the games but not play directly from the external drive. We recommend you to please check with your host device vendor for more compatibility information For more information about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf

      Answered by Western Digital Team

  • QuestionCan I install all of my Steam games onto this drive and play them from the drive?

    Asked by Chaska.

    • Answer Hi , Please be informed that WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. You can store the games but not play directly from the external drive. For more information about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf

      Answered by Western Digital Team

  • Questionwhere can I get a user manual for this hard drive

    Asked by melbo.

    • Answer Hello, thank you for contacting us. Please refer to the link to get the user manual of WD easystore external portable hard drive: https://products.wdc.com/library/UM/ENG/4779-705168.pdf

      Answered by Western Digital Team

  • QuestionWould this work well for storing my photos and videos off of my phone for work? Is it easy to upload them?

    Asked by Kisafrogg.

    • Answer Yeah I’d say so. You’d probably have to get a phone USB to actually transfer the photos but yeah.

      Answered by PedroH

  • QuestionHow fast is this drive?

    Asked by Stash.

    • Answer Hi, The WD Easystore 6TB drive supports USB 3.2 Gen 1, offering transfer speeds of up to 5Gbps when connected to a compatible port, though actual performance may vary based on file size and system configuration.

      Answered by Western Digital Team

  • Questionwill this work compatibly with an hp desktop for storing ancestry files

    Asked by rm.

    • Answer Hi, Thank you for your query. Yes, the WD Easystore 6TB External Portable Hard Drive is compatible with most HP desktops and can be used to store ancestry files. If you have further questions, kindly open a support ticket at https://support-en.wd.com/app/askweb.

      Answered by Western Digital Team

  • QuestionIs this HDD compatible with Windows XP 32bit OS? If not tested, does it still include the "Advanced Format" (512b emulation) capability to use with the "Western Digital Quick Format" software? If not, does it incorporate some other technology for WinXP?

    Asked by ImWolf.

    • Answer Wow... If Western Digital does not know if, or if not this device includes 512-byte emulation (512e) for backward compatibility, how on earth will anyone else know without buying the drive, attempting to format with the WD_Quck_Formatter software while checking the "XP Compatible" box, and then knowing they will either keep the drive or return it? Some reports say that 3.7% of computers are still running Windows XP. You would think WD would be a bit more interested in this market.

      Answered by Anonymous

  • QuestionIs it compatible for an iPad Pro?

    Asked by Ajaziel.

    • Answer Hello Ajaziel, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device designed and tested for Windows & macOS. It has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. We have not tested the drive with mobile devices or an Ipad, so we recommend you to move the data from phone to Drive using your computer. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team