Questions & Answers

Q: QuestionDoes it work with ps4?

Asked 7 years ago by Homeyman.

• A:Answer It does work perfectly but you have to plug it in directly. Otherwise it won’t read it.

  Answered 7 years ago by Happy33Verified Purchase

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Q: QuestionWill it work with the newest OS: High Sierra?

Asked 8 years ago by alisaunt.

• A:Answer Yes. Mine works fine. It should be reformatted for best performance (use AFS).

  Answered 8 years ago by RickVerified Purchase

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Q: QuestionHi, can this drive be configured as RAID-1?

Asked 7 years ago by KennyChevy.

• A:Answer RAID requires multiple drives. There is only one drive in this product.

  Answered 7 years ago by jmvitnerVerified Purchase

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Q: QuestionIs it usable for backing up my iMac?

Asked 8 years ago by CarG.

• A:Answer Yes, you can use with Apple OS X 10.9 Mavericks, Apple OS X 10.10 Yosemite.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this uses USB to power it on or does it have ac adapter?

Asked 9 years ago by zeebuzzy.

• A:Answer The power source is an AC adapter.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionCan this be connected directly to Xbox one S for external storage? Our one xbox one s has the xbox external although its only 2tb. I'm interested in something much larger for the other.

Asked 6 years ago by XboxMommy225.

Q: QuestionIs this compatible with Mac Mohave 10.14

Asked 7 years ago by Mike.

• A:Answer Works fine for me with MacOS Mohave.

  Answered 7 years ago by jmvitnerVerified Purchase

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Q: QuestionCan I bring this through airport security?? with the box or should I just bring it without the box?

Asked 7 years ago by Fatz.

• A:Answer By box I assume you mean the box the product came in. That is not necessary. Taking this through security would be no different than taking a laptop with a HD (or even an SSD) through security.

  Answered 7 years ago by jmvitner

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Q: QuestionWhat size tip does the AC adapter have? and is it 12 V by 2A?

Asked 7 years ago by kbecks.

Q: QuestionCan this HD be used with RHEL 7.4

Asked 7 years ago by LinuxUser.

Q: QuestionWhat is the rpm value of this unit ?

Asked 7 years ago by dazz.

• A:Answer I cannot say for 100% certainty but everything I have read says it is 5400rpm.

  Answered 7 years ago by jmvitnerVerified Purchase

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Q: QuestionI need power supply 220 v. Is it real???

Asked 7 years ago by Lubomyr.

• A:Answer This unit comes with a multi voltage (100-240v) AC adapter.

  Answered 7 years ago by CommunityAnswer

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Q: Questioncan i have more than i external drives and when 1 is full will the 2nd automatically backup

Asked 8 years ago by larry.

• A:Answer You Can Definitely Have More Than One (1) External HD' Depending On How Many USB Ports U Have On Your PC. You Can Also Ad A USB Hub To One Of Your USB Ports To Add More USB Ports. As Far As Auto BackUp To Another Portable. You Will Have To Have A BackUp Program That Supports "Mirroring", Which Would Automatically RollOver To Another Drive Should One Of Your Portables Become Full. Hope This Helps.

  Answered 6 years ago by WDUserVerified Purchase

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Q: QuestionWill this work with Windows 10?

Asked 8 years ago by Lms.

• A:Answer Most definitely. Currently have this model connected on several different computer.

  Answered 8 years ago by JElliottVerified Purchase

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Q: QuestionIs the wifi wirelesd

Asked 8 years ago by Bob.

• A:Answer No

  Answered 7 years ago by jmvitnerVerified Purchase

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Q: Questioncan't open my WD MY BOOK EX HARDRIVE TRIED THE CORD ON ANOTHER WD THAT DID NOT WORK EITHER HOW DO I PURCHASE ANOTHER PLUG IN CORD?

Asked 8 years ago by kay.

Q: QuestionDoes this have WD Discovery?

Asked 8 years ago by Jen.

• A:Answer This unit comes with WD Backup™, WD Security™ and WD Drive Utilities™ software.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionIs this portable like the 4TB version? I can take this with me and use with my laptop, correct?

Asked 8 years ago by Jen.

• A:Answer Yes it is portable but it does require a separate AC power cord. you won;t be able to run this solely off your PC.

  Answered 8 years ago by BrinkVerified Purchase

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Q: QuestionWill this external hard drive work with my 500gb Ps4

Asked 8 years ago by Bryan43.

• A:Answer Yes this storage device will work with a PS4.

  Answered 8 years ago by BeejayVerified Purchase

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