A:AnswerHello, We would like the opportunity to isolate the issue and gather more information to assist you directly. We request that you please open a support ticket at https://support-en.wd.com/app/askweb to explain the issue in detail and our support team will contact you as soon as possible.
A:AnswerHi Floss, Please be informed that My Cloud Home is equipped with a single hard drive. If the device is not working, your data will remain safe on the hard drive. Therefore, we always ask the user to use the device with caution. In My Cloud Home Duo, you get two hard drives that are pre-configured in mirror mode (RAID 1) so that the same data is duplicated on another hard drive which can save your data in case of hard drive failure. If you encounter any issues, you can open a ticket at (https://support-en.wd.com/app/askweb).
A:AnswerEven if you could hook it up, it would only be used locally on the ship. Because to send data anywhere off the ship, you would need a router of some kind.
A:AnswerHello Thefiddler68, Please be informed that WD my cloud and WD my cloud home have different features as per your concern we would request you to please refer to the link mentioned below: https://support-en.wd.com/app/answers/detail/a_id/2110 .-Need Help? Please see our "'Contact Us" page for information.
A:AnswerYes, but not natively. You can set this up as just a hard drive and run 3rd party products off another computer that uses this hard disk as a network drive. The native software primarily speaks with WD's cloud service.
A:AnswerHi,Please be informed that My Cloud Home is an easy-to-use personal cloud storage device. Its run on a different operating system and for my cloud series it will considered OS 5. For more information about the drive refer to the User Manual: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.
A:AnswerHello,my cloud is different cloud device it does not support os5 in it.Please follow the link to know more about the update:https://support-en.wd.com/app/answers/detail/a_id/29230/initiator/user.-Need Help? Please see our "'Contact Us" page for information.
A:AnswerHello,To backup the my cloud home content you can use the external usb drive. Please refer to the link:https://support-en.wd.com/app/answers/detail/a_id/6140/initiator/user .unfortunately we are unable to find the relevant information given by model number.For more information on the device refer to the link: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi SteveT, Please be informed that in order to assist you better, we request you to please get in touch with our customer service team. This way we can ask you some questions to discuss in detail & to provide the best possible answer. -Need Help? Please see our "'Contact Us" page for information.
A:AnswerYes you can, but why would you want to do that. The NAS device is quicker and more reliable. You may not want to even use your flash drive at all.
I found that out very quickly.
A:AnswerYes, It never hurts to have a secondary backup. You will however still need a PC to perform that operation as it is not self automated from the MyCloud.
A:AnswerThis devise has several iterations. The 4TB MyCloud is one 4TB drive with no RAID capability. They have a dual drive models called MyCloud EX2 that can be configured for RAID use in several varieties. Hope that helps.
A:AnswerHi, My Cloud Home is an easy-to-use personal cloud storage device designed with a focus on remote/mobile access. It plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. Please check with the host device vendor whether the WD drive will fit and support the host device. For more information on the device refer to the link: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.
A:AnswerHello, My Cloud Home is an easy-to-use personal cloud storage device designed with a focus on remote/mobile access. It plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. Individual, private spaces for each user - Invite family and friends to create individual accounts. Please you could also refer to the link to know more information about Plex related :https://bit.ly/3zOmk69 .They can manage, access and share their content as they want. For more information on the device refer to the link: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.
A:AnswerHello,Please be informed that My Cloud Home is an easy-to-use personal cloud storage device. Its run on a different operating system and If you are using my cloud series then you can transferred the information using the computer on the same network. For more information about the drive refer to the User Manual: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.
