Questions & Answers

Name: WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
Brand: WD
SKU: 6356886
Price: 74.99 USD
Availability: InStock
Rating: 4.7 (2571 reviews)

WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

Model:: WDBYVG0010BBK-WESN; |
SKU:: 6356886

User rating, 4.7 out of 5 stars with 2571 reviews.

Highly rated by customers for:

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QuestionI got it from "Geek Squad", which put the contents of my old failed disk drive on "My Passport" 1TB drive. At some point, I no longer needed the contents and deleted them. Now it says that its capacity is only 32GB. How can I restore it back to 1TB?
Asked 5 years ago by Eugene.
- Answer Hi Eugene, Please refer to the link mentioned below to troubleshoot the issue. You need to reformat the drive by following the given link. "How to Partition and Format a WD Drive on Windows and macOS" https://support-en.wd.com/app/answers/detail/a_id/8200 Note please take backup before reformat the drive. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionDoes this work with a ps4?
Asked 5 years ago by Ahmer.
- Answer Hi Ahmer, The WD My Passport external drive can be connected to PS4 as external storage. The hard drive comes pre-formatted for Windows computer, reformatting might be required to make it work with PS4. Please refer to the link mentioned below for more information. How to Format a WD hard drive to exFAT or FAT32 File System: https://support-en.wd.com/app/answers/detail/a_id/20821/kw/exfat Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionI need to store files from multiple laptops, one of which is an old 2008 HP running Windows Vista. Will this device connect with Windows Vista?
Asked 5 years ago by nckayak.
- Answer Hi nckayak, The WD My Passport external hard drive comes pre-formatted for Windows OS, the hard drive should work as a plug-n-play hard drive on Windows computers. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionIs this external HD compatible with FAT32 format?
Asked 5 years ago by SK.
- Answer Yes
  Answered 1 year ago by TonyW
  Answer this question
QuestionWill this work on an imac 2009 running sierra? Need to backup my files for upgrading operating systems.
Asked 5 years ago by David.
- Answer Hi David, Thank you for showing your interest in the WD My Passport drive. In Order to know the compatibility. I would request you to please contact the Motherboard or computer manufacturer.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionCan I use this for my ps4
Asked 5 years ago by Carlos.
- Answer Hi Carlos, Thank you for showing your interest in WD My Passport drive. We understand that you want to use this drive with your PS4. We have tested this drive with windowsOS, macOS. For more information about the WD My Passport drive you can refer to the link given below. http://products.wdc.com/library/AAG/ENG/4078-705155.pdf Moreover, for PS4, you can consider the WD My Passport PlayStation4. Please refer to the link mentioned below to know more about the WD My Passport Play Station 4. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionIs the compatible to a gaming pc
Asked 5 years ago by Jai.
- Answer Hi Jai, The WD My Passport external hard drive works using USB port on the computer. If your gaming PC has a USB port then it should work with your computer. Need Help? Please see our "'Contact Us" page for information
  Answered 2 years ago by Western Digital Team
  Answer this question
QuestionIt is compatible with MacBook Pro version 10.13.6?
Asked 5 years ago by Anonymous.
- Answer Hi.Yes it is. You just need to wipe the drive and reformat it. It is fairly simple. It only took me about five minutes. Its a great drive. Simple and small. I think you will really like it.
  Answered 5 years ago by BMcConvery
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QuestionWill this work with my Wally system for recordings ?
Asked 5 years ago by Travelerrv2020.
- Answer Its working perfectly
  Answered 4 years ago by Ireti
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QuestionCan you use this for a PS4
Asked 5 years ago by Howie.
- Answer Yes it work perfect for the PS4 just format it to work. you can find out how to do it on a Yt vid set up takes 5mins or so max
  Answered 5 years ago by Bob21
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QuestionWhat connection cable/s does it come with?
Asked 5 years ago by GPgal.
- Answer There were no additional connection cables just ISB to SATA for 2.5” notebook drives.
  Answered 5 years ago by kps1
  Answer this question
QuestionCan it store photos and videos from my Android phone?
Asked 5 years ago by GPgal.
- Answer Yes, so long as you have the correct android usb-micro adapter.
  Answered 5 years ago by Gatsu
  Answer this question
QuestionIs this compatible to draw files out of a 2009 Dell computer which runs Windows 7 Professional edition and had its hard drive updated to a 2014 Dell warranteed drive ? I need to transfer a bunch of Pro Tools music files out of the computer. Thanks
Asked 5 years ago by BindonalaBindon.
- Answer I have used an older model to store files from an Android & Dell computer running Win 7. Worked fine. Had no problems when I went to Win 10.
  Answered 4 years ago by Drive
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QuestionCan this be connected to a Samsung galaxy view tablet? Will the mini USB port power the drive?
Asked 5 years ago by Anonymous.
- Answer I've had problems using tablets as their power source.
  Answered 5 years ago by EDTV
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QuestionHow long is the USB 3 cable?
Asked 5 years ago by DM.
- Answer The cable is about 12” long.
  Answered 5 years ago by kps1
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QuestionWhen I try and download something it says I says I have 0 mb on that drive
Asked 5 years ago by Gabe.
- Answer I would try reformatting the drive, sounds like you may have a corrupted ( s ) files already on the drive. It happens sometimes for no reason.
  Answered 4 years ago by Alien4
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QuestionIs this compatible with a gaming console such as a PlayStation?
Asked 5 years ago by Anonymous.
- Answer Yes it should work on both ps4 and xbox
  Answered 5 years ago by Cooper
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QuestionThe hard drive on my computer is failing, would it be possible to load windows onto this and run my computer from this ssd?
Asked 5 years ago by Jack.
- Answer Yes - if you have Windows 10, it's pretty easy to do. I recommend visiting the answers forum on the Microsoft website and search for "Transfer windows 10 to new hard drive." There is a post from May 27, 2019 with answers that cover both cloning and clean installation. Since your current drive is failing, I would suggest the clean install option highlighted in Dave's answer. https://answers.microsoft.com/en-us/windows/forum/all/transfer-windows-10-to-new-hard-drive/8416286a-0f0e-412a-a166-567a3667d147
  Answered 5 years ago by Reee
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QuestionWill this work for a PS4?
Asked 5 years ago by Mikewill87.
- Answer Yes it will and very simple
  Answered 5 years ago by Steve
  Answer this question
QuestionIs it like a internal HDD and can be download game or something in there???
Asked 5 years ago by JD.
- Answer download anything and take it with you..
  Answered 5 years ago by ElectricMike
  Answer this question

Showing 101-120 of 132 questions

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Questions & Answers

WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionI got it from "Geek Squad", which put the contents of my old failed disk drive on "My Passport" 1TB drive. At some point, I no longer needed the contents and deleted them. Now it says that its capacity is only 32GB. How can I restore it back to 1TB?

Q: QuestionDoes this work with a ps4?

Q: QuestionI need to store files from multiple laptops, one of which is an old 2008 HP running Windows Vista. Will this device connect with Windows Vista?

Q: QuestionIs this external HD compatible with FAT32 format?

Q: QuestionWill this work on an imac 2009 running sierra? Need to backup my files for upgrading operating systems.

Q: QuestionCan I use this for my ps4

Q: QuestionIs the compatible to a gaming pc

Q: QuestionIt is compatible with MacBook Pro version 10.13.6?

Q: QuestionWill this work with my Wally system for recordings ?

Q: QuestionCan you use this for a PS4

Q: QuestionWhat connection cable/s does it come with?

Q: QuestionCan it store photos and videos from my Android phone?

Q: QuestionIs this compatible to draw files out of a 2009 Dell computer which runs Windows 7 Professional edition and had its hard drive updated to a 2014 Dell warranteed drive ? I need to transfer a bunch of Pro Tools music files out of the computer. Thanks

Q: QuestionCan this be connected to a Samsung galaxy view tablet? Will the mini USB port power the drive?

Q: QuestionHow long is the USB 3 cable?

Q: QuestionWhen I try and download something it says I says I have 0 mb on that drive

Q: QuestionIs this compatible with a gaming console such as a PlayStation?

Q: QuestionThe hard drive on my computer is failing, would it be possible to load windows onto this and run my computer from this ssd?

Q: QuestionWill this work for a PS4?

Q: QuestionIs it like a internal HDD and can be download game or something in there???

Best-selling external hard drives

QuestionI got it from "Geek Squad", which put the contents of my old failed disk drive on "My Passport" 1TB drive. At some point, I no longer needed the contents and deleted them. Now it says that its capacity is only 32GB. How can I restore it back to 1TB?

QuestionDoes this work with a ps4?

QuestionI need to store files from multiple laptops, one of which is an old 2008 HP running Windows Vista. Will this device connect with Windows Vista?

QuestionIs this external HD compatible with FAT32 format?

QuestionWill this work on an imac 2009 running sierra? Need to backup my files for upgrading operating systems.

QuestionCan I use this for my ps4

QuestionIs the compatible to a gaming pc

QuestionIt is compatible with MacBook Pro version 10.13.6?

QuestionWill this work with my Wally system for recordings ?

QuestionCan you use this for a PS4

QuestionWhat connection cable/s does it come with?

QuestionCan it store photos and videos from my Android phone?

QuestionIs this compatible to draw files out of a 2009 Dell computer which runs Windows 7 Professional edition and had its hard drive updated to a 2014 Dell warranteed drive ? I need to transfer a bunch of Pro Tools music files out of the computer. Thanks

QuestionCan this be connected to a Samsung galaxy view tablet? Will the mini USB port power the drive?

QuestionHow long is the USB 3 cable?

QuestionWhen I try and download something it says I says I have 0 mb on that drive

QuestionIs this compatible with a gaming console such as a PlayStation?

QuestionThe hard drive on my computer is failing, would it be possible to load windows onto this and run my computer from this ssd?

QuestionWill this work for a PS4?

QuestionIs it like a internal HDD and can be download game or something in there???