Questions & Answers

Q: QuestionI've read previous responses about MAC compatibility, however, if this is latest WD MY PASSPORT, does it work for MacBook Air w/Retina display 2019 with latest software update, Catalina?

Asked 6 years ago by Augusta.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Yes, just reformat it using Disk Utility.

  Answered 6 years ago by Glenn

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Q: QuestionWD My Passport dowload from smartphone?

Asked 6 years ago by pete.

• A:Answer mine does

  Answered 6 years ago by robbbbbbVerified Purchase

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Q: Questionwill this work on the new dish hopper 3 ?

Asked 6 years ago by Rick.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Yes, this is what I got it for. Just have to reformat it to the Dish system but the Hopper does that for you when you plug it in.

  Answered 5 years ago by Wolfgong

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Q: QuestionIs this compatible with ps4?

Asked 6 years ago by Stacy.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Yes, it is compatible with the PS4

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan you backup macbook files and also windows files to the same drive?

Asked 6 years ago by Piper.

• A:Answer Generally format for extrenal drives is extFat or FAT32. I dont own a mac but if a mac can read those formats then you can format the external drive to that and windows and mac could use it. If mac cannot use FAT32 or extFAT then you will have to choose what tonise it for or partition the drive and basically make it 2 drives in one. For 2TB drives they have to be extFAT to use all storage in a single partition.

  Answered 6 years ago by MrMikey

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Q: QuestionDoes this automatically back up all your device data/information?

Asked 6 years ago by Anonymous.

• A:Answer It is just a memory drive. You need a program to back up our data. Most computers have a program to do the backup to memory

  Answered 6 years ago by robbbbbbVerified Purchase

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Q: QuestionIs this compatable with an XBox one ?

Asked 6 years ago by Jen.

• A:Answer Yes

  Answered 6 years ago by Gregor

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Q: QuestionDoes a cd disk come with it

Asked 6 years ago by Anonymous.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer No

  Answered 5 years ago by passport

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Q: QuestionCan it be used for a gaming console?

Asked 6 years ago by Eric17.

• A:Answer Yes, it can be used for a gaming console.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this work with MacBook Air 2018?

Asked 6 years ago by Bella8792.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

• A:Answer Yes

  Answered 6 years ago by kpereda

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Q: QuestionCan this be used for storing game data?

Asked 6 years ago by Anonymous.

• A:Answer It should work. Your console will just encrypt the drive so it works with that console only. Then it should be recognized and all new game data will automatically be saved on the drive.

  Answered 6 years ago by JoshB

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Q: QuestionSorry for my ignorance, but does this item require charging? Does it require a power source? Or is it the larger equivalent of a flash drive?

Asked 6 years ago by Terri.

• A:Answer Does not require charging, it is an external drive - 2 TB in the size of a deck of cards and very portable.

  Answered 6 years ago by ejudiths

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Q: QuestionWill it work with a chromebook?

Asked 4 years ago by SailorCV41.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Hi SailorCV41, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. We recommend you to please check with your host device vendor for more compatibility info. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

  Answered 4 years ago by Western Digital Team

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Q: QuestionCan you make it bootable with linux?

Asked 4 years ago by waynetb.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer yeah ive installed linux on mine

  Answered 4 years ago by Mestrada881

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Q: QuestionI bought a 2TB WD Passport. No instructions came with it nor did anything come with it telling me where to go find any. I need to install the software and I've been all over the internet looking for instructions on how. So far I have not found anything

Asked 4 years ago by Patriot.

• A:Answer This drive works like any other external drive. Plug it into computer USB port (USB 3 or better for faster performance) and give the computer a minutes to detect it. If you don't see a drive letter or volume, you may need to repartition it and reformat it.

  Answered 4 years ago by RexMVerified Purchase

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Q: QuestionIs this compatible with Roku tv

Asked 4 years ago by Great.

• A:Answer YES.. IF you format the drive to NTFS. Using windows 10 anyway, when you plug it into your pc, right click on the drive, scroll to Format, make sure its set to NTFS wah lah! WARNING, It will wipe the hard drive when you reformat. Make sure there's nothing on it you can't live without.

  Answered 3 years ago by TSRDMR

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Q: Questionwill this work with MacBook Air?

Asked 5 years ago by Karen.

• A:Answer Hi Karen, Please be informed that the WD My Passport external portable drive comes preformatted in NTFS format for Windows OS, However, you can reformat the drive with macOS supported HFS+J file system by using this link: "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

  Answered 5 years ago by Western Digital Team

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Q: QuestionDoes it make a mirrow image backup?

Asked 5 years ago by 8946.

• A:Answer I use Carbon Copy Cloner with this drive to accomplish that.

  Answered 5 years ago by Backup

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Q: QuestionCan I use this device to back up my phones?

Asked 5 years ago by EBUX.

• A:Answer yes

  Answered 5 years ago by angelVerified Purchase

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