Questions & Answers

Q: QuestionOne answer stated this will only work with Macbook Air. True? Or will it work with my iMac OS X 10.11.6? Thanks to all.

Asked 6 years ago by Pyrdog.

• A:Answer Information on box for 'My Passport for Mac' states "Compatibility with macOS High Sierra, Sierra or El Capitan" and also states "Downloadable HFS+ driver to read/write on Windows 10, 8.1 or 7" with disclaimer that "Compatibility may vary depending on user's hardware configuration and operating system". My new MacBook Pro is running macOS Mojave 10.14.3 and this hard drive was recommended for plug & play use with Time-machine. Have not hooked it up yet. PDF version of user manual may be downloaded at http://products.Wd.com/docs

  Answered 6 years ago by DaveVerified Purchase

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Q: QuestionWill this work with the newest software update, Mojave?

Asked 6 years ago by Toneal.

• A:Answer It works just fine with my new MacAir which is running Mohave.

  Answered 6 years ago by CarolVerified Purchase

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Q: QuestionCan this drive be powered from a single USB port on a MacBook Pro 13" early 2011. Will the single port deliver enough power?

Asked 6 years ago by AlanR.

• A:Answer Yes

  Answered 6 years ago by BlackgalVerified Purchase

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Q: QuestionDoes a passport ever get full?

Asked 1 year ago by Benvolio.

Q: QuestionWill this work with a MacBook Pro macOS Mojave?

Asked 5 years ago by Emily.

• A:Answer Yes, Works with 10.14.6.

  Answered 5 years ago by DaveVerified Purchase

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Q: QuestionIs this comparable with macOS Catalina?

Asked 5 years ago by Lez1.

• A:Answer Yes

  Answered 4 years ago by FlipsVerified Purchase

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Q: QuestionHi. Is this compatible with macOS Catalina?

Asked 5 years ago by Lez1.

• A:Answer Yes

  Answered 5 years ago by GerryVerified Purchase

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Q: QuestionI'm concerned this may not work with the AirTV product (https://www.bestbuy.com/site/airtv-ota-dvr-streaming-player-black/6311214.p?skuId=6311214), since it is formatted for Mac. Will this work with the AirTV product?

Asked 6 years ago by Cesar.

Q: QuestionHello I have a really old Imac early 2008 that I have a lot of family stuff on. OS El Captain 10.11.6. Will this work on that?

Asked 6 years ago by Jae.

• A:Answer Yes it will. I had no issues with it with the macOS

  Answered 5 years ago by TeeMonet

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Q: QuestionCan I choose which files I want to back up on this hard drive or will it automatically backup All files when I plug it in? If I can choose files, is there a certain setting to prevent auto backup of all files?

Asked 6 years ago by Me.

• A:Answer It has both options. Automatic back up, and manual back up.

  Answered 6 years ago by carlineldelviolin

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Q: QuestionCan't see what is on the screen - liquid burnt out only the screen. Can slightly see that everything is still in tack. I want to just plug it in and get the files I need and put them on my new Macbook. Can I without seeing what is on screen at all?

Asked 6 years ago by Jacey.

• A:Answer I would suggest hooking your computer up to a monitor or tv if your computer is still turning on. If not I would look into getting a hard drive sled which turns it into a external where you can access all the info and remove the hard drive from the computer.

  Answered 6 years ago by Jewale

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Q: QuestionCan this be used with a PC?

Asked 6 years ago by JJ.

• A:Answer Yes it can

  Answered 6 years ago by Mbuddy2468

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Q: QuestionCan WD - My Passport for Mac 1TB External USB 3.0 Portable Hard Drive be used as a boot clone for Mac?

Asked 6 years ago by benvideo.

• A:Answer I don’t see why not. It is only formatted for Mac. You might check online3 to make sure of set-up procedures but, it should work.

  Answered 6 years ago by Mitch41Verified Purchase

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Q: QuestionIs this drive formatted for Macs running on Mojave?

Asked 6 years ago by H771.

• A:Answer yes

  Answered 6 years ago by kharVerified Purchase

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Q: QuestionIs this considered a solid state hard drive?

Asked 6 years ago by Changofeo.

• A:Answer No, This is a spinning platter.

  Answered 6 years ago by DonnageVerified Purchase

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Q: QuestionCan this be used to download videos and photos from a Go Pro Hero 7 Black to the external drive without being hooked up to a PC? I'm looking for some way to offload the videos and photos I have on the memory card when traveling and my mac is not available

Asked 6 years ago by Michael.

• A:Answer I have saved over 4000 pictures thus far and concert video footage, freeing up a significant amount of memory on my computer.

  Answered 6 years ago by BentleyVerified Purchase

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Q: QuestionHow does the encryption feature work with this device? Would it require a password after it is connected to your computer?

Asked 6 years ago by AGH2020.

• A:Answer no password

  Answered 6 years ago by kharVerified Purchase

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Q: QuestionCan you delete individual files? I had a Seagate that would not allow file deletions.

Asked 7 years ago by Fred.

• A:Answer yes, seagate is not good

  Answered 6 years ago by kharVerified Purchase

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Q: Questioncan this be used for windows operating systems

Asked 7 years ago by David.

• A:Answer no

  Answered 6 years ago by kharVerified Purchase

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