Questions & Answers

Q: Questioncould this be used for external game storage for a laptop?

Asked 6 years ago by angelt932.

• A:Answer yes can use to back up your laptop as well

  Answered 6 years ago by Gina

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI bought a WD My Passport Ultra a few years ago (it was a 1TB) and liked the fact that I could choose the amount of backup to keep Also I could see them in WD SmartWare.swstor Is this one like that ?

Asked 7 years ago by Elise.

This question was asked about the related product: WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Exactly like that

  Answered 5 years ago by Royaldumdum

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the case metal ?

Asked 7 years ago by Peggy.

• A:Answer Mine has a silver metal covered outer shell

  Answered 5 years ago by Royaldumdum

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIS THIS A SOLID STATE HD

Asked 1 year ago by Anonymous.

• A:Answer Hello, Please be informed that My Passport Ultra portable is a plug and play DAS(Direct-Attached Storage) device. We would recommend you to connect device directly via a USB port. It's not a solid state drive. To know more about the drive refer the User Manual in the below link- https://www.westerndigital.com/en-in/products/portable-drives/wd-my-passport-ultra-usb-c-hdd?sku=WDBC3C0010BSL-CESN

  Answered 1 year ago by Western Digital Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this work with an iphone 11 and a Lenovo S340

Asked 2 years ago by jerry.

• A:Answer I use it on win 10 but it will not work on Win 11. Both are desktop machines. I don't know if it will work on any phone. When using it I am unable to delete any file. Don't know if it is the drive or my machine. Not real happy with it, but I use it for storage only so it works ok I guess.

  Answered 2 years ago by CobraBoy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the included software regularly schedule a backup?

Asked 3 years ago by Fuzzy.

• A:Answer Never tried.

  Answered 2 years ago by CobraBoy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you backup straight from a cell phone?

Asked 4 years ago by Mario.

• A:Answer Yes!

  Answered 3 years ago by MrEffersonVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan i connect this HD directly to the USB2.0 port on my iMac using the cable included?

Asked 4 years ago by Rayinwny.

This question was asked about the related product: WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer I was able to connect using the cable and it works

  Answered 4 years ago by Sunguy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan it work out of the box to do automatic Window 10 backup ?

Asked 5 years ago by ChicagoSaver.

This question was asked about the related product: WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Yes

  Answered 5 years ago by Royaldumdum

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the difference between the ultra drive and the gaming drive?

Asked 6 years ago by Emf49.

• A:Answer this one is for a computer not for a video game machine

  Answered 6 years ago by Gina

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat rpm does this drive have?

Asked 5 years ago by Jebus.

• A:Answer I don't know. Check the paperwork that came with the unit or go online to the product and you may find the answer there.

  Answered 4 years ago by NannaCjVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the connection USB-C?

Asked 4 years ago by Port.

• A:Answer No, USB 3.0 connection cable

  Answered 4 years ago by PHLabVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)