Questions & Answers

Q: QuestionIs the product compatible with 5G networks?

• A:Answer This booster enhances your 5G connection.

Q: QuestionWhat is the weight of the product?

• A:Answer The product weight is 4.42 pounds.

Q: QuestionDoes it work in a large apartment setting where there is no outside antenna possible?

Asked 4 months ago by J.

• A:Answer No, the antenna needs to be outside to pick up the outside signal and boost it. If you did it inside you would only be boosting the poor signal you have.

  Answered 4 months ago by weBoost Customer Support

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Q: QuestionDoes this work with consumer cellular phone system

Asked 2 weeks ago by Powerme4.

• A:Answer It should yes. It uses AT&T's Network.

  Answered 2 weeks ago by weBoost Customer Support

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Q: QuestionDo you have to hook it up to the Wi-Fi?

Asked 1 month ago by Jo.

• A:Answer This does not need to be hooked up to WiFi. In fact you do not log in at all, this is plug-and-play.

  Answered 1 month ago by weBoost Customer Support

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Q: QuestionIs there battery backup when electricity is out?

Asked 3 months ago by pm.

• A:Answer No there is not a battery backup.

  Answered 3 months ago by weBoost Customer Support

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Q: QuestionDoes this cell phone booster require use of an outside antenna

Asked 4 months ago by Bill.

• A:Answer Yes, all of our units, both vehicle, home and business models all require an outside antenna.

  Answered 4 months ago by weBoost Customer Support

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Q: Questionis the weBoost Home studio model sku # 6602251 booster compatible with Cricket 4g phones?

Asked 5 months ago by Anonymous.

• A:Answer Yes, this model is compatible withe Cricket service. The coverage and amount will vary depending on the towers/priority of signal in your area.

  Answered 5 months ago by weBoost Customer Support

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Q: QuestionIs this product compatible with 4g network

Asked 6 months ago by Anonymous.

• A:Answer Hello! Yes, this unit is compatible with all US 4G networks.

  Answered 5 months ago by weBoost Customer Support

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Q: QuestionDoes this work with your 5G Home Internet as well?

Asked 1 year ago by BBYCustomer.

• A:Answer The weBoost products boost cell phone signal from cell towers to your cellular devices but not wifi within your home.

  Answered 11 months ago by weBoost

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