Questions & Answers

Name: Webroot - Internet Security with Antivirus Protection (3 Devices) (1-Year Subscription – Auto Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Brand: Webroot
SKU: 6238725
Price: 49.99 USD
Availability: InStock
Rating: 4.7 (2722 reviews)

Webroot - Internet Security with Antivirus Protection (3 Devices) (1-Year Subscription – Auto Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

Model:: WEB803800V039; |
SKU:: 6238725

User rating, 4.7 out of 5 stars with 2722 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 96 questions

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QuestionCan you use on Samsung galaxy s6 android phone
Asked 3 years ago by Queenie.
- Answer Yes it works on all android I’ve not seen one that it doesn’t
  Answered 1 year ago by Woody
  Answer this question
QuestionIt is no longer working on my Lenovo Chromebook? Whenever I click on the app, it takes me to Best Buy? It says there is an update but incompatible with my device. Lenovo asked me to reach out to Webroot as they had no answer.
Asked 3 years ago by LV89115.
- Answer If you can take your laptop to Geek Squad, do that. I had another product that continually asked me to purchase an update. It might be something very simple that Geek Squad can detect.
  Answered 3 years ago by VirginiaG
  Answer this question
QuestionEven after auto renewal through Best Buy I continue to get notices on my computer from Web Root stating that my Web Root coverage has expired. Thought I had this taken care of after talking with someone previously.
Asked 3 years ago by Debbie1.
- Answer This happened to me too. I had to get the Geek Squad to come to my house to stop it. I had a few more notices after that too. Hopefully it is gone.
  Answered 3 years ago by KatherinefN
  Answer this question
QuestionI have had and renew annually Webroot SecureAnywhere Security and Antivirus. I have started getting daily requests in blue coloring to scan for total security due to new Terms and Conditions. Is this legitimate? Geek Squad is not helping.
Asked 3 years ago by TermsandConditions.
- Answer Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
  Answered 3 years ago by WebrootTeam
  Answer this question
Questionhow do I change my annual credit card number to be charged
Asked 3 years ago by ja1066.
- Answer Go online
  Answered 3 years ago by Amanda
  Answer this question
QuestionDoes this product include a VPN ?
Asked 3 years ago by VPN.
- Answer NOT THAT I AM AWARE OF!
  Answered 1 year ago by DianaBelderlyadult
  Answer this question
QuestionCan I do online banking
Asked 3 years ago by Anonymous.
- Answer Indeed!
  Answered 3 years ago by Gialee
  Answer this question
Questionwebroot can not complete first scan
Asked 3 years ago by Jim.
- Answer I'm sorry to hear that! Please reach out to our support team here: http://webroot.com/us/en/support/home-contact
  Answered 3 years ago by WebrootTeam
  Answer this question
QuestionIf this 3-device version can be used on an iPhone & computer (per Webroot reply to a question) why can’t it be installed on an iPad (where Webroot said that one must buy the more expensive Internet Security Plus?). This product supports iOS. I’m confused.
Asked 3 years ago by Megapixels.
- Answer It does not I have it on mine right now I’m using Webroot secure everywhere so I don’t know what their smoking
  Answered 1 year ago by Woody
  Answer this question
QuestionIs this SW compatible with Windows 10 Microsoft S Mode?
Asked 4 years ago by CompatJLB.
- Answer I have it on Windows 10
  Answered 3 years ago by KatherinefN
  Answer this question
Questionhow do I reinstall my webroot subscription
Asked 4 years ago by Anonymous.
- Answer What are you trying to use it on a computer first go to your control panel uninstall and start over and install again
  Answered 1 year ago by Woody
  Answer this question
QuestionThis product is supposed to protect a mobile device. Is my cell phone (purchased brand new from Best Buy) considered the 'mobile device' or does it refer to only laptops, notebooks, etc?
Asked 4 years ago by Cotonian6.
- Answer your phone "IS" a mobile device and the virus protection can be added to it
  Answered 2 years ago by daniel
  Answer this question
QuestionHow to setup webroot com safe?
Asked 4 years ago by RogerMinion.
- Answer Hello, We're more than happy to help you by reaching out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact Thanks!
  Answered 4 years ago by WebrootTeam
  Answer this question
QuestionMy Webroot software was deleted from my computer accidently. I have been billed for a renewal. I do not have my account number. How do I access my account number?How can I reload the software? Thanks, Mike
Asked 4 years ago by MikeK.
- Answer Call Best Buy
  Answered 1 year ago by JoycemC
  Answer this question
QuestionI ordered Webroot through Best Buy but when I try to download it, I am instructed to pay $199.99 to renew! I have already paid $49.99 for my subscription. Please don't instruct me to contact Best Buy. I did not renew my Geek Squad so they cannot help
Asked 4 years ago by HPnewbie.
- Answer You should not need geek squad to get this answer. you made a purchase and it is not functioning as promised. It even tells you that on the back of the card, with the 1 800 #.
  Answered 4 years ago by PocaLoca
  Answer this question
Questionhow can tell if your subscription has expired?
Asked 4 years ago by Don.
- Answer Open your Webroot software and click "my account" - your subscription time should be shown there. If not, Please reach out to bestbuy support for assistance: 1 (888) 237-8289
  Answered 4 years ago by WebrootTeam
  Answer this question
QuestionIf I purchase this at Best Buy is installed free through in store purchase?
Asked 4 years ago by Anonymous.
- Answer When you purchase it in store. You are given a receipt with a code and you have to go to a site and put the code in. Very easy to do.
  Answered 4 years ago by Laptop
  Answer this question
QuestionI bought the webroot antivirus for 3 computers when i purchased my sons laptop. I have installed the softaware on two laptops but my question is what will I be charged when the auto renewal kicks in in one year? I was told $17.00 a year.
Asked 4 years ago by jess123.
- Answer I usually paid around 35 to 40 dollars to renew it.
  Answered 4 years ago by Warbeast
  Answer this question
QuestionI was told when I purchased this that I could install this on a chromebook but I am not having any luck???
Asked 5 years ago by PATTY.
- Answer Webroot Threat Shield is supported on Chromebook and below are the instructions on how to install WTS on your Chromebook. https://docs.webroot.com/us/en/home/webthreatshield_userguide/Content/WebThreatShieldUserGuide/DownloadingAndInstallingWebThreatShieldForChromebook.htm
  Answered 5 years ago by WebrootTeam
  Answer this question
QuestionCan you give me a link to where I can download this? I downloaded what I thought would work, and it is telling me it isn't compatible with my MacBook Pro. The product says it is compatible with MAC.
Asked 6 years ago by InternetHaystack.
- Answer Hey there! Our mac-compatible download can be found here: https://www.webroot.com/us/en/home/products/wsa-installer-download If you have any difficulties getting this to work, please contact our support team: https://www.webroot.com/us/en/support/home-contact Thanks! -Webroot Community Team
  Answered 6 years ago by WebrootTeam
  Answer this question

Showing 61-80 of 96 questions

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Questions & Answers

Webroot - Internet Security with Antivirus Protection (3 Devices) (1-Year Subscription – Auto Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

Q: QuestionCan you use on Samsung galaxy s6 android phone

Q: QuestionIt is no longer working on my Lenovo Chromebook? Whenever I click on the app, it takes me to Best Buy? It says there is an update but incompatible with my device. Lenovo asked me to reach out to Webroot as they had no answer.

Q: QuestionEven after auto renewal through Best Buy I continue to get notices on my computer from Web Root stating that my Web Root coverage has expired. Thought I had this taken care of after talking with someone previously.

Q: QuestionI have had and renew annually Webroot SecureAnywhere Security and Antivirus. I have started getting daily requests in blue coloring to scan for total security due to new Terms and Conditions. Is this legitimate? Geek Squad is not helping.

Q: Questionhow do I change my annual credit card number to be charged

Q: QuestionDoes this product include a VPN ?

Q: QuestionCan I do online banking

Q: Questionwebroot can not complete first scan

Q: QuestionIf this 3-device version can be used on an iPhone & computer (per Webroot reply to a question) why can’t it be installed on an iPad (where Webroot said that one must buy the more expensive Internet Security Plus?). This product supports iOS. I’m confused.

Q: QuestionIs this SW compatible with Windows 10 Microsoft S Mode?

Q: Questionhow do I reinstall my webroot subscription

Q: QuestionThis product is supposed to protect a mobile device. Is my cell phone (purchased brand new from Best Buy) considered the 'mobile device' or does it refer to only laptops, notebooks, etc?

Q: QuestionHow to setup webroot com safe?

Q: QuestionMy Webroot software was deleted from my computer accidently. I have been billed for a renewal. I do not have my account number. How do I access my account number?How can I reload the software? Thanks, Mike

Q: QuestionI ordered Webroot through Best Buy but when I try to download it, I am instructed to pay $199.99 to renew! I have already paid $49.99 for my subscription. Please don't instruct me to contact Best Buy. I did not renew my Geek Squad so they cannot help

Q: Questionhow can tell if your subscription has expired?

Q: QuestionIf I purchase this at Best Buy is installed free through in store purchase?

Q: QuestionI bought the webroot antivirus for 3 computers when i purchased my sons laptop. I have installed the softaware on two laptops but my question is what will I be charged when the auto renewal kicks in in one year? I was told $17.00 a year.

Q: QuestionI was told when I purchased this that I could install this on a chromebook but I am not having any luck???

Q: QuestionCan you give me a link to where I can download this? I downloaded what I thought would work, and it is telling me it isn't compatible with my MacBook Pro. The product says it is compatible with MAC.

Most-viewed items

QuestionCan you use on Samsung galaxy s6 android phone

QuestionIt is no longer working on my Lenovo Chromebook? Whenever I click on the app, it takes me to Best Buy? It says there is an update but incompatible with my device. Lenovo asked me to reach out to Webroot as they had no answer.

QuestionEven after auto renewal through Best Buy I continue to get notices on my computer from Web Root stating that my Web Root coverage has expired. Thought I had this taken care of after talking with someone previously.

QuestionI have had and renew annually Webroot SecureAnywhere Security and Antivirus. I have started getting daily requests in blue coloring to scan for total security due to new Terms and Conditions. Is this legitimate? Geek Squad is not helping.

Questionhow do I change my annual credit card number to be charged

QuestionDoes this product include a VPN ?

QuestionCan I do online banking

Questionwebroot can not complete first scan

QuestionIf this 3-device version can be used on an iPhone & computer (per Webroot reply to a question) why can’t it be installed on an iPad (where Webroot said that one must buy the more expensive Internet Security Plus?). This product supports iOS. I’m confused.

QuestionIs this SW compatible with Windows 10 Microsoft S Mode?

Questionhow do I reinstall my webroot subscription

QuestionThis product is supposed to protect a mobile device. Is my cell phone (purchased brand new from Best Buy) considered the 'mobile device' or does it refer to only laptops, notebooks, etc?

QuestionHow to setup webroot com safe?

QuestionMy Webroot software was deleted from my computer accidently. I have been billed for a renewal. I do not have my account number. How do I access my account number?How can I reload the software? Thanks, Mike

QuestionI ordered Webroot through Best Buy but when I try to download it, I am instructed to pay $199.99 to renew! I have already paid $49.99 for my subscription. Please don't instruct me to contact Best Buy. I did not renew my Geek Squad so they cannot help

Questionhow can tell if your subscription has expired?

QuestionIf I purchase this at Best Buy is installed free through in store purchase?

QuestionI bought the webroot antivirus for 3 computers when i purchased my sons laptop. I have installed the softaware on two laptops but my question is what will I be charged when the auto renewal kicks in in one year? I was told $17.00 a year.

QuestionI was told when I purchased this that I could install this on a chromebook but I am not having any luck???

QuestionCan you give me a link to where I can download this? I downloaded what I thought would work, and it is telling me it isn't compatible with my MacBook Pro. The product says it is compatible with MAC.