A:Answeron sept 6 te atendant force me to pay 24.99 for webroot , to renew i din't had to renew at this time . i was sorpriced . i explain why. is not time to rene. and i was at best buy . and today i so the statemnt on my credit card with the charge of 49.99 . this is wrong. at the store todl me the mamanger and the person on the phone taht will credit . but the credit still pending and still not a fool refaunf
A:AnswerIf you can take your laptop to Geek Squad, do that. I had another product that continually asked me to purchase an update. It might be something very simple that Geek Squad can detect.
A:AnswerThis happened to me too. I had to get the Geek Squad to come to my house to stop it. I had a few more notices after that too. Hopefully it is gone.
A:AnswerPlease reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
A:AnswerHello,
We're more than happy to help you by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
A:AnswerYou should not need geek squad to get this answer. you made a purchase and it is not functioning as promised.
It even tells you that on the back of the card, with the 1 800 #.
