Questions & Answers

Q: QuestionI see it say u can downloud other app other than what come install already an u can go on the net how do you go on the net

Asked 8 years ago by Momo.

• A:Answer You can't download other apps. You're stuck with the apps that come installed on the tv.

  Answered 7 years ago by StLSueVerified Purchase

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Q: Questionhttps://www.bestbuy.com/site/westinghouse-50-class-49-5-diag--led-2160p-smart-4k-ultra-hd-tv/9660184.p?skuId=9660184 Picture is cut of at edges for cable tv, but not for net flicks. Setting issue?

Asked 8 years ago by Cornfused.

• A:Answer Yes a settings issue

  Answered 7 years ago by SteveVerified Purchase

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Q: Question1: Can I download any other apps to the TV? 2: Can I hook it up to the internet or do I have to use chrome cast?

Asked 8 years ago by Lifesaver.

• A:Answer No, you can not download any other apps to this TV. Yes. you can hook this up to the Internet.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionHOW CAN I GET MY WESTINGHOUSE 4K TV TO SUPPORT HDR

Asked 8 years ago by eddie48.

• A:Answer You can't. The tv itself does not have hdr, only 4k resolution. You'll have to get a tv that says it is hdr capable

  Answered 7 years ago by Steve

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Q: QuestionEvery few weeks this TV turns on, flashes the Westinghouse "W" then turns black. Any suggestions?

Asked 8 years ago by NoPicture.

• A:Answer I exchanged my first one because it kept turning off and on by itself....the one we have now seems to be working just fine...

  Answered 7 years ago by mrmcgoo31Verified Purchase

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Q: QuestionCan it be controlled by a smart remote app?

Asked 8 years ago by Anonymous.

• A:Answer Yes, this an be controlled by a Smart Remote App as long as the device has a built in IR blaster.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDo you know what remote control code is used for comcast/xfinity to make the comcast remote work with it. It has been suggested to use rca codes and toshiba, both without luck. I've tried everything, even the 'i don't know' method.

Asked 8 years ago by Maffhew.

• A:Answer I'm sure you've answered this by now but this page will walk you through finding the correct code. https://www.xfinity.com/support/remotes/ For the X1 platform the code is 11712.

  Answered 7 years ago by Bosefius

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Q: QuestionIs this tv compatible with DirecTV Genie?

Asked 8 years ago by Pinky.

• A:Answer Not built in. You need a box (client) connected to the tv

  Answered 7 years ago by Jared21Verified Purchase

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Q: QuestionHi, I recently bought this TV and the screen is broker due to a crash in the movement. Is it possible finding the spare screen? Do you have some kind of technical support for this cases?

Asked 8 years ago by Amic581.

Q: QuestionCan this TV be mounted to turn?

Asked 8 years ago by Voni.

• A:Answer Yes, I have three of these TV's and all three are mounted.

  Answered 8 years ago by RhondaVerified Purchase

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Q: Questiondoes this have a computer connection a vga connection

Asked 8 years ago by brugri.

• A:Answer Yes, it has a VGA input

  Answered 8 years ago by LafiteforakingVerified Purchase

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Q: QuestionHave had this tv for awhile and just can't seem to get 4K to work. Even with the built in apps it caps out at 1080p and when I try and get into advanced settings under system it won't let me select the tab. How can I fix this?

Asked 8 years ago by Vic.

• A:Answer Make sure you are using a 4K hdmi cable. High end cable needs to be used.

  Answered 8 years ago by jug98

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Q: QuestionWhat all-in-1 remote will work? Have tried Logitech Companion & 700 & they will not work properly. Did get it to work after calling Logitech but it keeps losing the signal(?). It then becomes unresponsive. Can an all-in-1 remote be used with this model?

Asked 8 years ago by Ju.

• A:Answer I use Spectrum cable and I only need their remote

  Answered 8 years ago by ZamorasVerified Purchase

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Q: Questionis it going on sale any soon???

Asked 8 years ago by argm.

• A:Answer It was on sale for $380 a month ago, but it was a one day sale.

  Answered 8 years ago by MrGameOnPointVerified Purchase

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Q: Questionread something about picture adjustment tips for 4k tvs might help can you send to this site thanks rp

Asked 8 years ago by Anonymous.

Q: QuestionWhen streaming from VUDU or NETFLIX does it have a good 4k picture without having to make pic adjustments? Is picture that good in 4k compared to 1080? How well is the upscale feature? Thanks

Asked 8 years ago by Bill.

• A:Answer Yes it does have a good picture but only if you do alot of adjustment to it first..

  Answered 8 years ago by Dezmo

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Q: QuestionWill this TV pass through a dolby digital 5.1 signal through the digital optical port ?

Asked 8 years ago by Bill.

• A:Answer yes i believe the audio will pass through a digital optical audio cable to your audio source

  Answered 7 years ago by jokindt3Verified Purchase

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Q: QuestionWill this tv play movies from the USB port with a stick.

Asked 8 years ago by Smitty.

• A:Answer Yes, you can play movies with the USB port.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDo the 4K TV'S have the 3D movie option?

Asked 8 years ago by Bella.

• A:Answer Some of them do. I believe the LG 4k 3d one is about 1800. Not sure if samsung does them anymore, i just know LG and Sony do

  Answered 8 years ago by TonykVerified Purchase

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