Questions & Answers

Q: QuestionHow high does this need to be mounted above a range with an 18,000 BTU burner?

Asked 7 years ago by Lauren.

• A:Answer Hi Lauren, 24” (61 cm) is typical for 60” (152.4 cm) installation height. Exact dimensions may vary depending on type of range/cooktop below. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionTo Vinandbarb1125- if you dont have an intelligent answer ( a simple yes or no) dont waste peoples time with a response.

Asked 7 years ago by InquiringMind.

Q: QuestionDoes this microwave have a timer? Thanks.

Asked 7 years ago by InquiringMind.

• A:Answer Yes, it does! There’s even a timer for the fan as well! Have yet to use either, but there is a dedicated timer button.

  Answered 7 years ago by Mom2twingles

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Q: QuestionWhere can I purchase the wall bracket to mount the microwave?

Asked 3 years ago by Ne.

• A:Answer Hello Ne, You may visit www.Whirlpoolparts.com to find and purchase parts online, chat with a parts specialist, or you may also call (844)200-5440 7 AM -Midnight - 7 days a week, to speak with a part specialist by phone.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI bought this and had it installed to vent out the back but it is still venting out the top. My electrician said it should have come with plates to put on the top but I couldnt find them I the box. Can I order these separate? Does Best Buy sell them?

Asked 5 years ago by Amanda.

• A:Answer The plates are on the microwave itself and need to be moved on the unit according to your preferred vent set up. The plate positions are described in the installation manual.

  Answered 4 years ago by TheoGHD

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Q: QuestionWhat is the length of the outside

Asked 5 years ago by annette.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - White

• A:Answer It is 30 inches,

  Answered 5 years ago by MarkR08Verified Purchase

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Q: Questionhow do u clear the cook time?

Asked 5 years ago by fielax.

• A:Answer Click the “X”.

  Answered 5 years ago by ItsahddVerified Purchase

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Q: QuestionThe instructions don't say, is the only way to pause it by hitting the door "open" button or just opening the microwave manually? My old and work microwaves both have pause buttons but maybe newer waves went away from this?

Asked 5 years ago by Mich.

• A:Answer I brought this microwave for its sleek and fashionable buttons hidden. It serves its purpose. When the food is done it will chime a sound. Something to get use2.

  Answered 5 years ago by H3l3n0fNovemberVerified Purchase

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Q: QuestionIn the user guide That came with my microwave, they referred to a “quick reference guide” that was to be provided with the paperwork. I didn’t get one. I’d like to get one, preferably online. Did anyone get one or does anybody have a way to get one?

Asked 6 years ago by Carol.

• A:Answer Hello Carol! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionMicrowave too high up from stove. Is there a way to lower it by using a fill in piece of something. I have to reach over my head to open and close it. Not very safe when handling hot food.

Asked 6 years ago by jesse.

• A:Answer jesse, there is not. We recommend installing per the Installation Instructions. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhat's the difference between the Whirlpool fan and the Kitchenaid fan besides the CFM power of 400 vs 500.

Asked 6 years ago by Anonymous.

• A:Answer Hello! It would depend on the model. As features could vary. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI see there is no "potato" button. I'm sure it will bake them, but is there a specific setting for this?

Asked 6 years ago by GoSpeed.

• A:Answer I just hit the add 30 seconds button whenever I put anything in. You may need to go 3 or 4 minutes for a potato to get the desired tenderness.

  Answered 6 years ago by MaryinstowVerified Purchase

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Q: QuestionWhat should the top of microwave look like? I feel like there is something missing. The screws from the cabinet (top side) have nothing to hold onto the microwave...

Asked 6 years ago by Anonymous.

• A:Answer The screw holes have a square opening, so it might not seem like a screw hole (but it is). You can also use the metal template that comes with the microwave to locate the screw holes on top of microwave :) They are about 12" from the back edge (plz refer to attached pics).

  Answered 6 years ago by sam123Verified Purchase

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Q: QuestionCan the vent be directed to the wall intake vent on the right side?

Asked 7 years ago by OneThree.

• A:Answer Either it can be done on top or rear but not on left or right

  Answered 7 years ago by ViperVerified Purchase

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Q: QuestionHow does the "tap to open feature work?

Asked 4 years ago by rvrdad29.

• A:Answer Hi rvrdad26, Keep things clean and dinner moving with a door that can open with the simple tap of a wrist or elbow, so you can access the microwave without putting dishes down.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWHY is the tone when cooking done so faint? Must put ear right up to door to hear tone. No volume control (should not need) Is there a fix?

Asked 4 years ago by TampaTout.

• A:Answer The volume must be set low, check your manual to increase the sound. I think I the instructions are click on clock on the inside keypad, then keep pressing “clock” function until you reach the keypad sound option and increase it there.

  Answered 3 years ago by Realdealz

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Q: QuestionCan I install this microwave under the cabinets, where there is no wall to mount to? Do I need a special mounting kit or does it come with it?

Asked 4 years ago by Anonymous.

• A:Answer This Whirlpool® Microwave has to be installed over a Range.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhirlpool wml75011hz microwave, how do you get the volume on the tones loud enough to hear it . Volume set on high and can't hear it. Can't hear tones when you touch the ket pad

Asked 6 years ago by Russ57.

• A:Answer Russ57, you can not adjust the tones past the high setting,

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan this be hardwired?

Asked 7 years ago by Cher18.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Black

• A:Answer No

  Answered 6 years ago by Billy

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