A:AnswerHello Cheryl. You will need to use the Microwave with the Charcoal Filters. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
A:AnswerHello Charlie. Please visit https://bit.ly/3r3nfdd and refer to page 4 to make sure the Microwave is installed properly. If you need further assistance, please call Whirlpool at 800-253-1301. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
A:AnswerHello johnnyboy, For wall and roof ventilation: To ensure good performance of airflow, remove the charcoal filter from the bottom plate before operating the microwave oven. The only filter that would need to be cleaned would be the grease filter. This is recommended to be cleaned at least once a month. We hope this helps.
A:AnswerHi Xavier, For this model, the instructions on changing the bulbs would be best found by reviewing the use and care guide. If it is not listed a service call would be needed. We hope this helps.
A:AnswerThe plates are on the microwave itself and need to be moved on the unit according to your preferred vent set up. The plate positions are described in the installation manual.
A:AnswerYa, I have already tried dealers around me. If they carry a product, they should be required to carry replacement parts. Thanks anyway. I will have to remember to investigate which dealer carries replacement parts (or if they are widely available) before I buy a new appliance in the future. Lesson learned!
A:AnswerHi lou. Unfortunately, this Whirlpool® Microwave does not come in black stainless steel. This Microwave may be vented vertical or horizontal. We hope this helps!
A:AnswerCOlady, we'd recommend visiting our parts website, www.repairclinic.com, for further assistance. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!
A:AnswerTom, beginning on page 4 of the User Guide it advises how to change the bulb. We've included the link below. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
https://bit.ly/2vfqHdA
A:AnswerI brought this microwave for its sleek and fashionable buttons hidden. It serves its purpose. When the food is done it will chime a sound. Something to get use2.
A:AnswerCatanddogmom- Here is a link to the Owners Manual. The lights are explained on page 3.
https://www.whirlpool.com/content/dam/global/documents/201910/owners-manual-w11396509-revb.pdf
