Questions & Answers

Q: QuestionIn the instructions, it is unclear. What do you have to do during installation to the low profile microwave to just recirculate into kitchen? We have no outside vent

Asked 3 years ago by Venting.

• A:Answer Hello Venting, there is nothing that would need to be done to the appliance to have it set to recirculating. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the Sones level?

Asked 3 years ago by Lorie.

• A:Answer The Sone Leve is about a 3

  Answered 3 years ago by Maxzarmar

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Q: QuestionJust purchased the low profile over the range microwave to replace a Maytag Microwave. I had to have a electrican come in and install a outlet for it. the old microwave was a lower watt, The newer one is a higher watt and keeps tripping the breaker.

Asked 3 years ago by Rick.

• A:Answer Hi Rick, we would recommend having the electrician come back out and to have them look for the "Electrical Requirements" in the Installation Manual as it could be a problem with the amount of power going to the Microwave. You view the Installation Manual at https://bit.ly/3zVhZP8

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questiondoes this model have inset hinges

Asked 3 years ago by gingerbread.

• A:Answer Hi gingerbread, unfortunately, this model Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination does not have inset hinges. Thank you for your question.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWould I need to cut a hole in the cabinet to vent it or would it vent through the from?

Asked 3 years ago by Jose.

• A:Answer They did not cut a hole in my wall.

  Answered 3 years ago by JeanVerified Purchase

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Q: QuestionDoes this microwave come with the power cord included

Asked 3 years ago by Linda.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Black Stainless Steel

• A:Answer Yes, cord plugs into regular outlet.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI was wondering if I can purchase a bright white like daylight color to replace the very dim light that comes with my skin over the range microwave. Please let me know if this is possible. This one is way to dim. Thanks

Asked 3 years ago by Imperial.

• A:Answer Hello Imperial! We can only recommend the parts that are provided with the appliance. We apologize.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionis this convertible to tabletop microwave?

Asked 3 years ago by Ecko.

• A:Answer You can buy a table top microwave for a lot less money this microwave was made to fit in a 30 inch space to go above a gas range

  Answered 3 years ago by LGRangeVerified Purchase

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Q: QuestionCan I cover the four interior vents using the tape? I am venting it through the vent in the wall.

Asked 3 years ago by Anonymous.

• A:Answer Hello! We do not recommend covering those. We can only recommend installing per the installation instructions.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionhow do cook frozen food that requires a certain time on defrost and then a different time on cook?

Asked 3 years ago by Liberty.

• A:Answer We are very happy with this microwave. It cooks better than our previous microwaves and has plenty of room inside. You can defrost and cook without difficulty.

  Answered 3 years ago by ChuckVerified Purchase

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Q: QuestionHow many inches is needed for clearance above stove

Asked 3 years ago by Cindylou.

• A:Answer Hi Cindylou. Here is the link to the "installation guide" for this model: https://bit.ly/2SK3UlF You will find the dimension guide on page 4 with diagrams for the space requirements. We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionMy micorwave vents out the top. I see 4 vents on top, but only 3 are actually blowing out air. Is this how it is supposed to work?

Asked 3 years ago by VENTING.

• A:Answer Hello VENTING! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionhow much does this unit weight

Asked 3 years ago by Anonymous.

• A:Answer Hello! The net weight on this model is 57.2 pounds. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this too mount or wall mount ?

Asked 3 years ago by Mounting.

• A:Answer Yes it does

  Answered 3 years ago by Anonymous

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Q: QuestionCan it be used over a gas cooktop? at what height?

Asked 3 years ago by GHIS.

• A:Answer Hello GHIS, yes, this can be over a gas cooktop. Please see the link for the Installation Instructions for more information on proper installation. https://bit.ly/3Msg5Lj

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the CFM of the hood?

Asked 3 years ago by Anonymous.

• A:Answer Hello! The CFM on this model is 400. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI cannot get the light over my range to turn off. Please advise

Asked 3 years ago by Ang.

• A:Answer Hello Ang! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 866-698-2538. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionIs it OK to position unit to vent directly upward into the kitchen (can't vent to outside in our condo)? Filters should still reduce odors/grease, but top vents will be visible unless unit is positioned quite high above stove.

Asked 3 years ago by Brice.

• A:Answer Brice, this Whirlpool® Microwave can be set for recirculating venting. Please visit https://bit.ly/3sRxySI for more information regarding the venting for this Whirlpool® Microwave.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionHello, I really love the sleek look of this. Is there a version of this that is not an over the range hood?

Asked 3 years ago by LowProfile.

• A:Answer Hello LowProfile. This model is not available for in a countertop style at this time. We are sorry for any inconvenience this may cause.

  Answered 3 years ago by WhirlpoolTeam

  
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