Questions & Answers

Q: QuestionWhat are the dimensions?

Asked 2 years ago by Steve.

• A:Answer Hello Steve, the dimensions of WML55011HS are Depth 18", Height 10 5/16", and Width 29 7/8". Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCan I install this with the hinge side butting against a wall?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Black

• A:Answer Hi - We would recommend checking the installation instructions, specifically the "Location Information" section, which can be found at: https://www.whirlpool.com/content/dam/global/documents/201809/installation-instruction-w11199606-revC.pdf.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhere is the brake support in my new microwave?

Asked 3 years ago by Anonymous.

• A:Answer Hi - The supports for the Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination are on the immediate right and left side on the back panels. Thank you for the question!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionIs there no inner glass for the door? I peeled off what I thought was a sticker. There’s black mesh covering the glass front door, but no glass on the inside. I’m afraid if I microwave something messy it’ll get stuck between the mesh and the glass.

Asked 3 years ago by Neen.

• A:Answer I have not had this issue.

  Answered 2 years ago by MicroWpleasedVerified Purchase

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Q: QuestionMy low profile microwave has caught on fire twice. Whirlpool Replaced the 1st one, and the 2 nd one now they will replace and this will be my third burnt microwave. Anyone else have this problem?

Asked 3 years ago by Tricie.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - White

• A:Answer I have only had mine a few months, but my daughter has had one about 4 years. Neither of us has had any problems.

  Answered 3 years ago by DavidVerified Purchase

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Q: QuestionCan you turn up the volumne on the timer? It is very very quiet and you can barely hear it go off.

Asked 3 years ago by catt.

• A:Answer Sound (Tones) Keypad tones and volume can be adjusted. Press CLOCK to reach the Sound submenu. 1. Button Tones On and Off: Press 1-On 2-Off 2. Volume: Press 1-Low, 2-Med, 3-High Pressing the Start keypad, pressing the CLOCK keypad will save

  Answered 3 years ago by PleasedbuyerVerified Purchase

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Q: QuestionWhat size is the glass plate

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Sunset Bronze

• A:Answer The glass plate in the oven is 12 inches in diameter.

  Answered 2 years ago by RichardJ

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Q: QuestionIs this model fingerprint resistant?

Asked 3 years ago by ApplianceGuy.

• A:Answer Hello, it is not fingerprint resistant.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThe turntable plate keeps jumping track how can it be remedied? It does have the rollers installed and I do center on the plate.

Asked 3 years ago by NoGoofOff.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThe light emits a yellow light....I saw a video on how to change it out but it's not a regular bulb...is there a brighter bulb for this unit???

Asked 3 years ago by CJ.

• A:Answer Hi CJ, this is a Halogen light bulb. The part number is W10709921. Hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDo you need to change vent motor direction on whirlpool 1.1 compact microwave to vent outside????

Asked 3 years ago by Anonymous.

• A:Answer Hello! If you need to have the Microwave vented outside, you would need to change the vent motor direction.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThe opening above stove is exactly 29 7/8". It says it needs 30" but the microwave is 29 7/8" Will this work in my opening?

Asked 3 years ago by Pleasedbuyer.

• A:Answer Hello, unfortunately, it does need 30". We do apologize.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionThe light on our low profile when out. We replaced the bulb and tested it before replacing the t panel. Now the light and fan buttons will not work. Could it be a blown fuse? How do I fix this?

Asked 3 years ago by NeedHelp.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs it a moveable turn table or a stationary one.

Asked 3 years ago by Anonymous.

• A:Answer Hello! The turntable is movable and may be stopped. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI have this oven installed above my electric range. I have 20" space above stovetop to bottom of MW. I want to change to gas stove. I exceed the minimum height spelled out in install manual but want to verify if it is a safe height above a gas stove.

Asked 3 years ago by MarkD.

• A:Answer Hello MarkD! As long as it is installed per the installation instructions it would okay to use.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionhow much dose it weight

Asked 3 years ago by micky.

• A:Answer Hello micky, the gross weight of the appliance is 66lbs and the net weight is 57.2lbs. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionHow is this microwave mounted? I have a bookshelf above where it would go & it is mounted to a soffit. Does the microwave mount to the bottom of the bookshelf with screws or do you mount against the wall (stainless steel backsplash) with a plate? Or both?

Asked 3 years ago by Kat.

• A:Answer Both

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan the clock be used just as a timer?

Asked 3 years ago by Joseph.

• A:Answer Hello Joseph, the clock display can be used as a kitchen timer. Please see the Owners Manual on how to activate the timer. We hope this info helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThe installation instructions are pretty much the same for every Whirlpool model. However, I need to know the max side cabinet depth allowed for this specific item since it seems to be deeper that the other ones I need to know this information.

Asked 3 years ago by cristina.

• A:Answer Hello cristina, the depth of the appliance is 18-inches. With the door open, the depth is 42-1/8in. We hope this info helps.

  Answered 3 years ago by WhirlpoolTeam

  
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