A:AnswerHello Damelart. We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 800-253-1301. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
A:AnswerHi Russ, unfortunately, this Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Stainless steel does not have a volume setting option.
A:AnswerHi Will, unfortunately, this Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination does not have the option for hardwire.
A:AnswerDid not install the microwave. I returned it before opening the box. Sorry I can't be helpful. Suggest you use the Consultation service at Best Buy.