Questions & Answers

Q: QuestionWhen will they be on sale?

Asked 5 years ago by Johnnybgood.

Q: QuestionRecently purchased and had hood installed. It appears there is something missing from the underneath of the hood as you can “see”; all up in the Inside. Is there a screen or covering that fits on the underneath side of this hood? 1 STAR if not!

Asked 5 years ago by Gladys.

• A:Answer Gladys, we would recommend you contacting Whirlpool's call center for troubleshooting at 800-253-1301. The hours of operation are Monday-Friday 8am-8pm and Saturday 8am-4pm Eastern Standard Time.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questioncan this be used over a island range

Asked 5 years ago by janie.

• A:Answer janie, this Range Hood is designed to be installed under the cabinet.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questiondoes this have the access to remove a cap to make it a vented hood

Asked 5 years ago by Vented.

• A:Answer Great question. We are attaching a link to the installation guide which should answer all of your questions moving forward. https://s3.amazonaws.com/sm-backend-production-attachments/InstallationInstructions-W10646402-RevE.pdf

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan this be wired into a regular plug in and if so were do I find the wire kit?

Asked 6 years ago by Anonymous.

Q: QuestionWere do I find the plug wiring. Can't hard wire it?

Asked 6 years ago by jodunaj16.

• A:Answer Hello! Please see the installation instructions for more information. https://s3.amazonaws.com/sm-backend-production-attachments/InstallationInstructions-W10646402-RevE.pdf

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat’s the wattage? Thanks , Jacky

Asked 6 years ago by Jacky.

• A:Answer Hello Jacky! The electrical information we have on this model is: A 120 volt, 60 Hz., AC only, 15-amp, fused electrical circuit is required. If you would like to find the watts the formula for Watts is Amps x Volts = Watts. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan this thing be vented? There are slots for cutouts

Asked 7 years ago by Anonymous.

• A:Answer Hello! This model is just recirculating. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionIN SPECIFICATIONS SAID THAT 35 1/4 THOSE SO IS NOT 30

Asked 7 years ago by MERCY.

• A:Answer yes it comes in white mines white

  Answered 6 years ago by mytvVerified Purchase

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Q: QuestionDoes this hood come in white?

Asked 7 years ago by Anonymous.

• A:Answer Yes it does

  Answered 6 years ago by Smurg

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Q: QuestionI buy one of those and it didn't have any power..

Asked 7 years ago by JCruz.

• A:Answer Jcruz- We are very sorry for the inconvenience. Feel free to reach out to us at 1-800-253-1301 8-8 EST M-F 8-4:30 Sat. We will be happy to get this taken care of for you!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionWhere can I get replacement filters for ductless models?

Asked 8 years ago by Kelly.

• A:Answer Hi Kelly, we suggest https://www.whirlpoolparts.com/ for genuine Whirlpool parts.

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the fan exhaust downward toward the range or does it exhaust upward?

Asked 9 years ago by Anonymous.

• A:Answer The fan exhaust upwards.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionI have an island stovetop in the middle of my kitchen. Can I use this unit and mount to ceiling?

Asked 9 years ago by Annie.

• A:Answer No this item would look and work better mounted under cabinets and against the wall

  Answered 8 years ago by DNSSRVerified Purchase

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Q: QuestionIs installation (hard-wired) part of the delivery? Thanks

Asked 3 years ago by Anonymous.

• A:Answer No its not. But it's fairly easy if you know how to install a light switch. If not you need to find an installer that knows electrical.

  Answered 2 years ago by Rockstar

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Q: QuestionWhat is the distance between the back of the range hood and the top vent opening? I would be installing under a 12" cabinet and want to make sure that the exhaust vent is not blocked by the cabinet. Thank you

Asked 4 years ago by Log.

• A:Answer It's about 12 5/8" to the first set of vent holes.

  Answered 2 years ago by JerryBVerified Purchase

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Q: QuestionWired to old hood's wires and fan is not working at all. Light works but no fan. I unhooked and wired back to old fan to see if I did it right and old fan still works. There's only 2 wires. Am I doing something wrong or is this item defective?

Asked 8 years ago by Debodel.

• A:Answer this item must be grounded therefore you need 3 wires unless you ground item it will not work

  Answered 6 years ago by mytvVerified Purchase

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Q: QuestionHow do I measure for this range hood other than width? Do I need to measure front and back of the ceiling exhaust went? Thank you

Asked 9 years ago by Anonymous.

• A:Answer Just measure the width that's it..

  Answered 8 years ago by VictorVerified Purchase

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