Questions & Answers

Name: Whirlpool - 4.3 Cu. Ft. High Efficiency Top Load Washer with Smooth Wave Stainless Steel Wash Basket - White
Brand: Whirlpool
SKU: 8579341
Price: 529.99 USD
Rating: 4.2 (4765 reviews)

Whirlpool - 4.3 Cu. Ft. High Efficiency Top Load Washer with Smooth Wave Stainless Steel Wash Basket - White

Model:: WTW5000DW; |
SKU:: 8579341

User rating, 4.2 out of 5 stars with 4765 reviews.

Highly rated by customers for:

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QuestionWill 3/4"copper pipe suffice for washer drain ?
Asked 1 year ago by Anonymous.
- Answer Hello, please visit https://tinyurl.com/mvuc3ruy to view the installation guide for this model Washer. We only recommend using parts designed for this unit. We hope this helps.
  Answered 1 year ago by WhirlpoolTeam
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QuestionWhirlpool - 4.3 Cu. Ft. High Efficiency Top Load Washer with Smooth Wave Stainless Steel Wash Basket - White - This washer has NOT performed the high intensity wash for over a year--just a soak and gentle swish--NO rigorous cleaning. Can it be fixed?
Asked 2 years ago by SandJO.
- Answer If you got a protection plan I would have them come look at it. It should be repairable, depends on costs though.
  Answered 5 months ago by JenniferM
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QuestionWasher won’t start cause it says lid not locked
Asked 2 years ago by Anonymous.
- Answer Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
  Answered 2 years ago by WhirlpoolTeam
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QuestionCan you add an agitator with this machine?
Asked 3 years ago by LittleE.
- Answer Hello LittleE, no, you cannot add an agitator to this model. We hope this helps.
  Answered 3 years ago by WhirlpoolTeam
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QuestionNo agitator washing machine.when washing sheets or blankets and even towels..70% of the time the middle does not get washed..not only not washed the middle bubbles up and is still dry. So gross. How is this to be fixed? I want clean clothing and blankets.
Asked 3 years ago by Netty.
- Answer Hello Netty! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
  Answered 3 years ago by WhirlpoolTeam
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QuestionDoes this washer have a filter?
Asked 3 years ago by Diane.
- Answer Hi Diane, it doesn't have a filter that requires maintenance. Please don't hesitate to reach out to us for direct assistance at Whirlpool 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM ET if you have any further questions.
  Answered 3 years ago by WhirlpoolTeam
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QuestionWhen do put the Detergent in
Asked 3 years ago by Fred.
- Answer Hello Fred, we recommend putting the detergent in the drum before placing any clothes inside. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
  Answered 3 years ago by WhirlpoolTeam
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QuestionIs the washer drum on this model supposed to freely spin when loading/unloading the washer?
Asked 3 years ago by Anonymous.
- Answer Hello, yes, this is normal. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
  Answered 3 years ago by WhirlpoolTeam
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QuestionWhat is the height of the washer with the lid open? Want to make sure it clears a cabinet above the machine.
Asked 3 years ago by Charley.
- Answer Hello Charley! The Washer WTW5000DW has a Height with Lid Open of 51 1/4 inches. We hope this helps!
  Answered 3 years ago by WhirlpoolTeam
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QuestionMachine does not get water sometimes
Asked 3 years ago by Lba.
- Answer Hey Lba, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
  Answered 3 years ago by WhirlpoolTeam
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QuestionHow deep is the tub from the top of the washer. Short person here who doesn't want to use a stool to do laundry.
Asked 3 years ago by Christine.
- Answer i would say no deeper than any other washing machine - just my opinion.
  Answered 3 years ago by Washer
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QuestionIs there a child lock
Asked 3 years ago by Renee.
- Answer I have not really check on that because I do not have a kid who goes to where the Washer is installed.My kids are grown up.
  Answered 3 years ago by Debman
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QuestionWhat does the clean washer do in the utility tools?
Asked 3 years ago by KoolBreeze.
- Answer It is recommended to clean the washer after so many cycles with an appropriate cleaner. You’ll use that setting to run the clean cycle,
  Answered 3 years ago by CVScott
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QuestionWhere is the lint trap located ? Dark cloths seem to come out with lint all over
Asked 4 years ago by Jeff.
- Answer Washer doesn’t have a lint trap. You may need to do a double rinse or separate your clothes differently
  Answered 3 years ago by CVScott
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QuestionPre soak water ran faster when button was pressed, now the water enters machine in a trickle. Hoses are good also cleaned the screens in machine. Couldn’t get them out
Asked 4 years ago by Lirrj.
- Answer Hello Lirrj! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
  Answered 4 years ago by WhirlpoolTeam
  Answer this question
QuestionHello. When my washer gets to spin, it stops. Happens more when I have a heavy load like towels or sheets, but sometimes with clothes as well. Any advice?
Asked 4 years ago by Lisa.
- Answer Don’t over fill.
  Answered 4 years ago by Dean
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QuestionHow do you adjust the water level?
Asked 4 years ago by MizTV.
- Answer Use bulky setting.
  Answered 4 years ago by Dean
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QuestionWhat does open box mean
Asked 4 years ago by Kevin.
- Answer 'OPEN BOX' is an item that has been opened, usually a return or a floor model. One can save some money provided all the parts are with the item. Check it out first, ... could save one 70 to 120 bucks on an 'open box' purchase.
  Answered 4 years ago by PEASAINT
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QuestionWhat are the dimensions? Want to use in motorhome?
Asked 4 years ago by Anonymous.
- Answer Look at the specs
  Answered 4 years ago by Dean
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Questiondoes this washer have a soap dispenser? How is soap and when is soap applied?
Asked 4 years ago by detergent.
- Answer No, just pour in washer it work and does a great job getting thing clean.
  Answered 4 years ago by Sally
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Questions & Answers

Whirlpool - 4.3 Cu. Ft. High Efficiency Top Load Washer with Smooth Wave Stainless Steel Wash Basket - White

Q: QuestionWill 3/4"copper pipe suffice for washer drain ?

Q: QuestionWhirlpool - 4.3 Cu. Ft. High Efficiency Top Load Washer with Smooth Wave Stainless Steel Wash Basket - White - This washer has NOT performed the high intensity wash for over a year--just a soak and gentle swish--NO rigorous cleaning. Can it be fixed?

Q: QuestionWasher won’t start cause it says lid not locked

Q: QuestionCan you add an agitator with this machine?

Q: QuestionNo agitator washing machine.when washing sheets or blankets and even towels..70% of the time the middle does not get washed..not only not washed the middle bubbles up and is still dry. So gross. How is this to be fixed? I want clean clothing and blankets.

Q: QuestionDoes this washer have a filter?

Q: QuestionWhen do put the Detergent in

Q: QuestionIs the washer drum on this model supposed to freely spin when loading/unloading the washer?

Q: QuestionWhat is the height of the washer with the lid open? Want to make sure it clears a cabinet above the machine.

Q: QuestionMachine does not get water sometimes

Q: QuestionHow deep is the tub from the top of the washer. Short person here who doesn't want to use a stool to do laundry.

Q: QuestionIs there a child lock

Q: QuestionWhat does the clean washer do in the utility tools?

Q: QuestionWhere is the lint trap located ? Dark cloths seem to come out with lint all over

Q: QuestionPre soak water ran faster when button was pressed, now the water enters machine in a trickle. Hoses are good also cleaned the screens in machine. Couldn’t get them out

Q: QuestionHello. When my washer gets to spin, it stops. Happens more when I have a heavy load like towels or sheets, but sometimes with clothes as well. Any advice?

Q: QuestionHow do you adjust the water level?

Q: QuestionWhat does open box mean

Q: QuestionWhat are the dimensions? Want to use in motorhome?

Q: Questiondoes this washer have a soap dispenser? How is soap and when is soap applied?

QuestionWill 3/4"copper pipe suffice for washer drain ?

QuestionWhirlpool - 4.3 Cu. Ft. High Efficiency Top Load Washer with Smooth Wave Stainless Steel Wash Basket - White - This washer has NOT performed the high intensity wash for over a year--just a soak and gentle swish--NO rigorous cleaning. Can it be fixed?

QuestionWasher won’t start cause it says lid not locked

QuestionCan you add an agitator with this machine?

QuestionNo agitator washing machine.when washing sheets or blankets and even towels..70% of the time the middle does not get washed..not only not washed the middle bubbles up and is still dry. So gross. How is this to be fixed? I want clean clothing and blankets.

QuestionDoes this washer have a filter?

QuestionWhen do put the Detergent in

QuestionIs the washer drum on this model supposed to freely spin when loading/unloading the washer?

QuestionWhat is the height of the washer with the lid open? Want to make sure it clears a cabinet above the machine.

QuestionMachine does not get water sometimes

QuestionHow deep is the tub from the top of the washer. Short person here who doesn't want to use a stool to do laundry.

QuestionIs there a child lock

QuestionWhat does the clean washer do in the utility tools?

QuestionWhere is the lint trap located ? Dark cloths seem to come out with lint all over

QuestionPre soak water ran faster when button was pressed, now the water enters machine in a trickle. Hoses are good also cleaned the screens in machine. Couldn’t get them out

QuestionHello. When my washer gets to spin, it stops. Happens more when I have a heavy load like towels or sheets, but sometimes with clothes as well. Any advice?

QuestionHow do you adjust the water level?

QuestionWhat does open box mean

QuestionWhat are the dimensions? Want to use in motorhome?

Questiondoes this washer have a soap dispenser? How is soap and when is soap applied?