A:AnswerHello LO! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerHello LAPD! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 866-698-2538. We are available Monday through Friday from 8:00 am - 6:00 pm EST. They will be better able to assist you.
A:AnswerHi Rozanne, it may be that the lid sensor isn't detecting the lid is closed. We suggest making sure there is no obstruction or debris in the closing contact (where the lid clip is) and if it's clear, we also suggest rebooting the unit by either unplugging it or shutting it down at the breaker for 90 seconds to see if that might reboot the sensor. If after trying this you still have issues, please either reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare or call us direct at 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM EST for further assistance. We hope this helps!
A:AnswerI am confused by the use of 2X, 4X, 10X, etc and I also have a water softener. I am using liquid Tide and have started with the 2X setting. So far my close are clean and no evidence of excess detergent.
A:AnswerHi AG, to determine the hardness of your water we would recommend speaking with your water company to see if they can assist with determining that.
A:AnswerThe dryer is about 2" taller in the front. The top (lid) on the washer is darker, the sides etc are about the same but one can notice a slight different.
A:AnswerHi Cya, This unit does have a deep water wash that can be added to help with the unit adding more water and does have s spin cycle. We hope this helps.
